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March 2024 by Ed miramontes
Sylvia provided excellent customer service!!!!
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March 2024 by Geneva Macon
Ms.Silver was the best sale lady I ever met very polite and kind and also a blessing to have had her for my sale lady ?
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March 2024 by Cesar E
Carmen Campbell has been my to go Zales representative since 2007. I appreciate her for her experience and her continuous service to my jewelry needs. I look forward for my next purchase soon.
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March 2024 by Alex Lue
Excellent customer service, professional and excellent prices.
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March 2024 by raul rodarte
Here’s the SCAM…. Zales has cards for diamonds. If you ask for the quality of the diamonds, the card will tell you a grade on cut, clarity and color. They show you a card that demonstrates the diamonds have no inclusions to sell you the diamonds, but the problem is that when I called to say they forgot to give me the card, Zales said they don’t give the card… because their diamonds are not certified.Every Diamond I bought elsewhere was GIA certified, but Zales are not. So BE CAREFUL!!!!
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March 2024 by Mikaela Oliva
Silvia went over and beyond to help fix my necklace! I thought it was broken but it was just really tangled; appreciate her patience!
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March 2024 by angel guerrero
The best 5 stars!!!!!
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March 2024 by Julian Berdeguez
Went in to look at a wedding band for my fiance and Silvia Avila was so patient with us, she took the time to let us try on so many rings and never looked once bothered by it. She made sure my fiance made her decision and was completely happy with her choice. So after that she helped me pick out a chain that was perfect for me and I even bought a pendant that was so unique. Silvia has even taken the time to give me a call to answer some questions I had about previous purchases. I am very please with her customer service and knowledge. Do yourself a favor go see Silvia at Zales In downey!!
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March 2024 by Stephanie Navarro
Silvia Avila was very helpful with our purchase and we left satisfied. If you ever go to Zales go to Silvia she will go above and beyond.Thank you Silvia! (:
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February 2024 by J M
Zales associate Silvia helped me emensnsley in finding the perfect engagement ring for my girlfriend. She showed me several in-store and online rings and worked with my undesiciveness until I was happy. My girlfriend...fiance, loves her engagement ring and can't stop taking about it. Thank you Silvia.
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February 2024 by Ryan Martinez
I came to zales and the manager was trying to charge me double the price for both items than the online price. She said I can order it online and pick it up 5 days later if wanted to pay what it was listed for online, even though she had them right there . In a fast pace mall with so much competition around I don’t know why you would let money walk out the door. I’m in sales and I don’t understand this logic.
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February 2024 by Celeste Talavera
Carmen was very helpful in finding the perfect gift I needed and very patient!
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February 2024 by EM 92
Carmen Campbell was very nice and helpful. She helped me find earrings for my wife.
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February 2024 by Tweet Roberts
Thank you Anna for providing me excellent customer service, she took the time to make sure all my needs were met..I will definitely be back..I love great customer service
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February 2024 by michelle Campos
Silvia and maria underwood help me very nice person good I want more people likeThem thank you
