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November 2023 by Anthony Berrelleza
Thank you to Caliber Collision of Duarte! Special shout out to Eddie and the owner! His team is truly the best and are communicative through the entire process! They are great at what they do! Our vehicle looks brand new, like it never happened! Thank you again for going above and beyond!
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November 2023 by Danielle Reinoso
This is my first time going to this shop, I was recommended by a friend. I was having trouble with my car when I would turn it on. I spoke with Israel and told him my situation, he was able to let me know certain things on what it could possibly be. I brought it in & he was able to check it out for me. Thank god it was nothing major, he provided me the information clearly & very detailed.
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November 2023 by Steven La
I had a Great experiences at this shop !! Car came back looking like brand new, the services was Excellent, the Staffs are very knowledgeable & super helpful. Mr. Anderson was really on points Always update on your car and follow up with you. I would definitely recommend all my family & friends to come here. Thanks so much for the services !!
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November 2023 by christine cabanillas
I came here when I totaled my car and didn’t know what to do. Israel gave me guidance and even helped me choose which car I should get next. Highly recommend Duarte, make sure to speak to Israel!
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August 2023 by De Ardra B.
Took my SUV in to be fixed after some one broke into it. Got my truck back and notice something was not correct. I called the Manager Mr. William. he was the best. he had me bring it back and he took care of the issue at hand. ans even cleaned the inside of the SUV. And also he was nice about the other issues that the insurance company should be taken car of. Thank you for taking care of my SUV One nice dude..
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July 2023 by Gerald L.
My first time going to this shop, and they all did an excellent on my Mustang. Israel helped me along the way from the beginning and just first-class staff and solid communication. I highly recommend this shop for your personnel car needs and repair shop.
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July 2023 by L Pee
I had a great experience with this business. My car looks brand new. All the employees worked well together and kept me updated throughout the repair. I even got vehicle a few days earlier then expected. I would definitely recommend this place to family and friends.Services: Painting
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June 2023 by Jesse G.
They do great work. Very professional and excellent communication with clients!! Made my MAC E look brand new
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May 2023 by Mark Bennett
They are great. The only reason for the 4 stars is that they failed to keep me updated on the progress of my vehicle. That being said, the car was ready when promised.
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May 2023 by Nancy S.
I was involved in a car accident a few months back and was finally able to get my car repaired. This is one of the approved repair shops by wawanesa insurance so I brought my car in to drop it off. I was kept informed throughout the process and my vehicle was ready a few days earlier than initially anticipated. My only concern is that the clear protective coat put over the rear bumper developed a few small bubbles. I brought my car back and was told it had to do with the cold weather and something about the material contracting and expanding with cold and heat. I don't know that I'm convinced about that being the reason for the small bubbles.
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May 2023 by Cynthia H.
My Vehicle was sent there on behalf of my car insurance company, it was picked up on a Thursday morning. The tow truck driver arrived at my house after I show him the vehicle and handed him the key I specifically told him that the vehicle cannot be driven because the vehicle tire is flat and can damage my expense rim, he still try moving my vehicle. Around 2pm they call me to tell me they needed my signature, just for them to say they cannot work on my vehicle because it has to go to a custom collision center, they told me I had to contact my insurance company and let them know the situation, but they could've done that themselves because they work together my insurance company with that collision center. Okay I found a custom collision center, my vehicle was then transferred to it, now I need Caliber to do an estimate on my vehicle so it can be sent to the new place. It took 4 business days for them to estimate the vehicle. I'm very unhappy with Caliber Collision Center.
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April 2023 by Jairo Medal
Had my catalytic converter stolen from my Prius and called around different shops. Most shops had a 3-7 months back orders. I contacted Caliber Duarte and Kathy answered and told me she has one and would double check with her team. She placed me on a brief hold and confirmed she has the catalytic converter available. She proceeded with scheduling an appointment next morning on a Friday morning. She then contacted me after to confirm paper work and insurance docs. By Monday Kathy then contacted me again that my car was available to pick up! Really good job and Team there at Caliber Duarte.
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March 2023 by Seth Goulden
I have used this facility many times. They are always courteous, and they are fast. The work they have done for me has always been great. Hopefully I won’t have to use them again but if I need a body shop again it will be them!Services: Painting
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March 2023 by J G
Eddie was exceptional he goes above and beyond. He kept me updated and addressed any questions or concerns we had. Always kept us well informed throughout the process and details. I definitely will be coming back for many years to come!
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March 2023 by Jorge Mariano Luna
I had my car repaired at this facility, I had a great experience from beginning of repairs to end of repairs. Eddie Gonzales kept me updated with the repairs and gave my car back as promised. Katty Jimenez and Krystal Perez made me feel welcomed the moment I stepped into the office and made my repairs feel easier.Services: Body & Trim
