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March 2024 by Edmar Fuentes
I ordered a Chicken Avocado Burrito to go. When I ate the burrito it's dripping like crazy and the burrito tortilla is soaking wet. I guess they run out of something cuz the burrito is full of bean ( very liquidy) and cabbage. This is not the first time, they been doing this like when you order tostada. ( store #3282, order #927, BH mar.15/2024, 9:36pm.
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March 2024 by Maria Salas
Fast food, customer service during lunch is ok not
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March 2024 by Roxy Martinez
I have to give it a two star! The food was decent & staff was helpful! But the dining room as an awful smell like sewer it smells straight like poop! I can’t believe the owners have their employees working under this conditions! They need to fix it is not sanitary!
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March 2024 by Jacob Hernandez
The food was
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February 2024 by Shari A
Service is ok. But the tacos have only 1-2 bites of chicken, 1 bite of Avacado. Very skimpy. Not worth a nickel. But $4.00. Why so little food? The small bowl is mainly beans, rice & onions for $5.00 and 8-10 bites of chicken. Step up Management! Make a good taco please!
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February 2024 by Paul Santellan
The young lady at the counter is the best for this job. She was patient and sweet and a great attitude and helpful with the order. Not just to us but everyone that ordered after
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January 2024 by Sheree Johnson
I ordered a chicken burrito with only two tiny pieces of chicken. Called to let them know and they said I could come and get another one. A few days later I went and got it and blessed a homeless lady to eat it. I won't be eating burritos from there ever. I'll stick just chicken, maybe.
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January 2024 by Lourella M.
I ordered a larger chicken tortilla soup, churros, and a kids meal of two chicken legs. Chicken was dry sadly and not much meat on it. It came with chips, a side so I got a side of rice, and two flour tortillas plus a small drink. Altogether I paid about 16$ for it. They forgot the tortilla strips for the soup plus the cheese and cilantro onion container on the side. I wasn't expecting it, but the soup did have more chicken chunks than expected surprisingly. Churros was eh. It was chewy and not enough of the cinnamon sugar.
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January 2024 by Lupita Briones
Delicious everything they have with chicken and accessories!!
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January 2024 by yerani garcia
They serve you quickly and are friendly.
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January 2024 by Ernest Leyva
Consistently great food.
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January 2024 by Aidajoy T.
Can never get tired of el pollo. Shout out to the manager Yanelie. She is so sweet and her customer interaction is always amazing.
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December 2023 by Desiree Q.
El Pollo Loco in Duarte is a horrible place to give your business to. They treat the customers very poorly. I was inside placing an order when I heard one of the employees talking bad about customers in Spanish, this is not the first time. That's not okay! Even management is very unprofessional. This particular store needs a lot of help. Corporate needs to get involved.
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December 2023 by Daniel Palacios
One of the best tasting tostada
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November 2023 by Laura V.
The worst Pollo Loco I've ever been to. The staff have terrible attitudes. They refuse to acknowledge you at all until they are good and ready. They will not speak to you in English. Where are the managers? Or owner? Take a good look at all the reviews. I will definately find another Pollo Loco. Hopefull it will be a better experience for the customer.
