-
April 2024 by Michael C.
Enterprise Duarte was amazing. Originally wanted a premium/luxury but all they had was an Altima. They called me within a few days and went out of their way to swap me into an Audi, which was exactly what I wanted. Love the commitment and the handoff processes couldn't have been smoother.
-
March 2024 by Cynthia H.
I recently had to rent a car here at Enterprise. My experience was amazing, they called me first thing in the morning when they open, to remind me that I have a rental with them from the other persons insurance. When I got there Calvin help me right away, the process was fast, got the car didn't have to wait for no more than 30 minutes. My overall experience was good, especially Calvin a friendly and nice employee.
-
February 2024 by daniel l
Small location call in advance to make sure they have a car for you. I had a problem With 4 different vehicles. make sure you check before you drive off. Registration expired. Make sure they check your oil, tire pressures, and wiper Wash, and your windshield is clean before leaving.
-
February 2024 by Victoria Nguyen
Only place I will rent a car when I'm in town. Amazing staff, s/o to Calvin, Melissa, Diana, and Tevin for always being so bright and cheerful and welcoming. Never ever ever had an issue in the 5+ times we've rented a car here- cars are clean and ready, and payments are seamless and clear. If you're in the area and you need to rent a car, come here asap!
-
February 2024 by H. Rocha
Always a super fast processStaff is genuinely nice and friendly.The manager is always asking how he can do better.They're always our go to for rentals
-
February 2024 by Rita MV
The best customer service. Staff are friendly, efficient and definitely went above and beyond.
-
January 2024 by Jasmine O.
Had such a wonderful experience with this location. Melissa and Kalvin were incredible and so helpful! Thank you so much for also doing everything in a timely manner.
-
January 2024 by Farid M.
Calvin and his team went above and beyond the requirements to make sure our car is ready for use and rental process is seamless. After having a horrible experience with LAX car rental (Trifty) on new year day and not having any car for us even though reservations were made weeks in advance, it was a pleasant experience with enterprise and they have my business for many more years to come. Thank you Calvin an crew at Monrovia, CA location. keep up the excellent work. Cheers
-
December 2023 by Dolly Leidelmeijer
Great customer service and very personable. Calvin and Eli were both very helpful. Will always come back to them. Thank you.
-
November 2023 by Jesse C.
Picked up my insurance rental today. Diana was awesome! Informed me of the dent of the rental which I could've easily missed. When I got home noticed the passenger side of the front bumper was not flushed. Called her and she looked at the car's history/notes and sure enough it is mentioned. Thank God I didn't have to drive back to her office. Thanks Diana!
-
August 2023 by Ruben Gonzales
The staff at Enterprise were exceptionally professional, very helpful and always courteous. They helped to expedite the rental process and ensured I was absolutely satisfied with the vehicle. A great experience in total.
-
July 2023 by Gerald L.
To me, the best customer service from this location by far and helped me along the way to get me into a rental car right away, plus extended my rental car with no charge until my car is finished from the shop. I highly recommend this Enterprise location. Best regards....Gerald.
-
July 2023 by CGK 3K
The Monrovia team is great! Both Alyssa on my pickup and Emily on the car return treated me very well and were efficient with my and their time. They even remembered that I was local and offered me a ride.
-
July 2023 by John G.
It's never a joy to have to get a rental as a result of being in a car accident but Enterprise makes it ever so much less painful. I spoke to Emily on the phone to extend my rental for a couple of extra days and she was the sweetest. Returning my car was a breeze too and again Emily was the one who helped me out. Sterling experience. Hope I don't see anyone soon as that would probably mean I've been in another accident but if it happens, I hope Emily is the one who helps me out again. Cheers and thank you.
-
July 2023 by Olivia Janacaro
I've never been disappointed with Enterprise and I've rented from several different locations of theirs. Their customer service is always wonderful and the vehicles are always clean and reliable.
