Universal Mitsubishi is a dealership dedicated to providing excellent customer service and a wide selection of vehicles. Customers appreciate the friendly and attentive staff, including salespeople who go above and beyond to help find the right vehicle for each customer’s needs and budget. Many reviews highlight the responsiveness and professionalism of team members, especially praise for a service/parts director known for his helpfulness and dedication. The dealership offers a variety of new Mitsubishi models and high-quality pre-owned vehicles, ensuring customers find their perfect ride. Promises made by sales staff, such as including a Tesla charger with a Model Y purchase, are kept, reflecting honesty and integrity. Customers often mention the welcoming atmosphere, with offers of coffee or water upon arrival, and positive interactions with staff who are polite, knowledgeable, and patient. Overall, Universal Mitsubishi aims to make every buying and ownership experience exceptional, with a focus on customer satisfaction and trust.
Service/Parts Director, Paul, is so good that he helped with a matter that didn't even concern his dealership!!!
Extremely responsive and even phone etiquette.
August 2025
Kudos to Mr. Paul T and The Team, Always Customer Satisfaction Guaranteed Outmost Service. I have my 2015 Outlander Sports 2015 and Outlander 2024 and always get Superb service with this Site and Mr. Paul T and Team, give them Raise $$$
July 2025
I was promised a real Tesla Charger with the purchase of my Model Y. This was one of the selling points for my purchase. Bobby the salesman made good on his promise and I love honest people who do the right thing. Go here to get your next car. Ask for Bobby. You will be happy with his performance.
