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April 2024 by Hieu B.
I purchased at store on Apri 6th, 2024 and store plan to ship my products after three weeks on 04/27/24. I waited for the whole day on 04/27/24 and nothing delivered, no one contacted me or updated the status of shipping. I called the number on their website talked to three different agents and they weren't professional in solving issue after providing all info as they needed it. they took me around around and around, then today Monday 04/29/24 waited for their call as they promised at 11am and no one called. I called them and the agent guy told me that " you need to drive up to store and talk to someone huh what's going on with their work process? I have to spend 45mins to drive up their store and talk to someone, then drive back another 45mins to waste of my time, my gas, and my day off for the money I paid for their products." How's ugly of IKEA franchise working like that. if they don't know how to take care of business or clients, IKEA should write the note let people don't waste of time doing business with them. It's so funny for people are hired and working at this business. Awful service!!!
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April 2024 by Ryan M.
We love this place. Such a great environment and excellent service! Love the selection of food as well.
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April 2024 by Murali K.
Terrible customer service. Waited 30 mins inline for a part only to be told that they are out of stock. Very poorly managed store. Stay away if you can.
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April 2024 by Julia L.
4/2/24 I came here mainly for food but also to check out for a potential new desk. The selections weren't as good as before. Seems like IKEA is running out of ideas. And inflation made everything so expensive despite the so-so quality of goods. -1.5 I got the Swedish meatballs today, 8 meatballs ($9.99). It came with mashed potato, peas that were obviously frozen, gravy, and cranberry sauce. Out of everything on it, the meatball was obviously the best. Back then, there were veggies on the plate but now they changed it to pain peas. $10 for 8 meatballs was not worth it. Make sure to get IKEA membership (free) to get some discounts. -.5 I also got the garlic bread (~$1 each). It was a pretty thick bread and quite good. Overall, IKEA is a great place to start your furniture shopping if you just moved to the area. However, it was not like how it used to be. If you ever go to IKEA and are hungry after shopping, order the Swedish meatball and garlic bread.
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March 2024 by Arabella I.
Amazed! I wasn't looking forward to shopping here today but our son is moving into his first apt so off we went. Absolutely excellent customer service from Richard. So well informed, great ideas, so helpful. Thank you so much!
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March 2024 by Savi ..
Visited IKEA with simple expectations, only to be let down by shockingly poor customer service, notably from an employee named Sean M. I was blatantly ignored for another customer who arrived after me. Attempting to address this was met with ridicule; Sean laughed in my face and the customer argued with me, escalating an easily avoidable situation. Asking for a manager only added insult to injury. Sean's direction to the manager felt dismissive, and his phone explanation to them twisted my concerns, ignoring the fact he laughed at me for pointing out his error. This experience was not just about not being served in order. It was a glaring showcase of unprofessionalism and a lack of basic respect for customers. IKEA's management, Messi and Kathy, need to seriously reconsider the training and customer service ethos instilled in their team. This isn't just a rant about one bad experience but a cautionary tale about what seems to be a deeper issue within IKEA's culture of customer service. It's disappointing and discouraging, to say the least. Future shoppers, beware.
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March 2024 by Skyler B.
I love coming here but disappointed with the guy at the counter in the furniture assembly area. We waited for a while for someone to show up and when he did he overlooked my friend who was waiting in line first. Didn't so much as apologize after when my friend address it and my friend was very upset to be laughed at. Man I really love coming here but overall the customer service or lack of was rude and disappointing.
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March 2024 by Liudmila S.
I appreciate the variety and atmosphere that IKEA offers despite some cleanliness issues (cafeteria). Their diverse range of products and the enjoyable shopping experience certainly make it a popular destination for many people. I always find joy in exploring their furniture, decor, toys, and dishes!
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March 2024 by Kiley J.
Meatballs. Just meatballs. Oh and lingonberry icee. Aside from food, good place to buy furniture to build yourself at home, greater place to get your steps in
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March 2024 by Teresa A.
The meatballs here go absolutely crazy. Just divinely delectable. And then you burn off the calories when you walk through the store. Win-win.
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March 2024 by Wilfred Cho
Half priced Fridays, but only applies to the food court.It tasted like mediocre tv dinner that I never had. Around $5, very ikeaesque.
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March 2024 by Silder Lara
Always find something good for my room there whether it be a plant or a new piece of furniture
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March 2024 by Francisco Javier Villalpando Reyes (El koala mayor)
If you are looking for furniture it is the ideal place
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March 2024 by Khozaim Rangwala
Good place for all type of furnitures kitchen cabinet & storage organizer
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March 2024 by Matt
Made us wait for 2 hours for furniture pickup, constantly skipped our number and told me it was coming up. It never did, they didn't have the product in stock yet sold it to me and told me to wait, wasting my time.Only compensation they'd give is to ship it next week. Awful service.Avoid pick up or ask an associate to ensure its actually in stock before purchasing.