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October 2023 by S. Nash
It's amazing. Wonderful staff will take care of your golf club fitting. I was able to choose the best club. There are many trial booths inside. There were also many clubs for lefties and ladies.
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July 2023 by Jeffery N.
Great store but when you're comparing this store to The Golf Mart. I never have an issue testing out any clubs at The Golf Mart. So, if you're looking to try out clubs that's the store I highly recommend. If you already know what you want. It'll serve your needs. What's the point of having pre owned clubs out of you can't even try them out before purchasing? All that big space is not necessary at that point. Just a glam shop. I'll be taking my $$$$ to The Golf Shop for those very reasons.
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July 2023 by Leng Han
I did some fitting for Iron. Tried P790 and Paradym 7irons. Very different heads, Frank explained the importance of shaft weight and flex to me, which are very useful. P790 is pretty light in head, so I had 105g stiff (I insist on stiff) shaft, where as paradym has heavier head, so I had a 85g regular(which I suppose to use) shaft on it. It is very tailored service and very useful guidance for me. I can hit 168 yards carry with the paradym, and it is pretty effortless, ok consistency because my level of swing. My own pxg 0311P 120g stiff 7iron can hit 166 too but much more efforts needed. Overall, it is very educative. I highly recommend anyone who wants to understand their instruments better to come in and talk to Frank. Ask your questions, and he will give you a clear and constructive answer to improve your game.
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June 2023 by Howard F.
The store is cool. They have everything you'll ever need for the sport. But they need to work on their clientele. The past few times I've purchased stuff from the Palo Alto location, the cashiers were always so rude. As well as the other employees who asks, "can I help you with anything?", then they help sure, but I always get the vibe that they really don't want to help and only asked bc they're on the clock. Maybe it's just me, idk. But all I know is whenever I go there for something, I always expect being treated this way due to past experiences. And so far it's never failed. I'd like to give this place a 5 star rating because they literally have everything. But being treated like I'm not a human being is messed up.
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June 2023 by Ben W.
This place is a golf mecca. I've been fitted for new clubs and was provided great service by the sales team. I've also practiced in their practice bays which are really nice when the range at Baylands is full. I've also just started lessons here which are top notch. After each lesson you are provided videos of you showing areas for improvement, drills for practice, and a audio recording of key points from the lesson. They also provide you Trackman data which is awesome. I ended up purchasing a 6 lesson pack after my first lesson because I was so impressed with the instruction. Highly recommend this place. As a relative beginner they have really helped me improve my game.
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April 2023 by Colin S.
What has happened with the PGA superstore over the last two years. The service is horrible. After going to the PGA store three different times to get into one of their bays to demo a driver I was never successful I finally left and went down the street to Uinta golf. I called uinta golf while I was waiting and the PGA superstore, Trevor from uinta told me to head right over and he would give me an immediately fitting for a driver I purchased my new driver from Uinta that afternoon.
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April 2023 by Adrian V.
I went to the PGA superstore and signed up for a Tour Van Fitting with Lionel. After reviewing the current irons in my bag Lionel adjusted the lie angle on two clubs. He determined it was best to stick with the clubs I had as I was hitting them consistently well. It was great to have zero pressure as far as sales. Lionel is a great guy and I've trusted him with all of my fittings.
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April 2023 by Tom Barrett
Garry is great! Went here to buy a new bag and decided to look at shoes. I was a bit lost (so many choices) but Garry came over and was a huge help. Knowledgeable and very friendly, he talked me through the options, asked me what I wanted (he's a very good listener), picked out some shoes that I ended up going with. He spent at least 20 minutes with me. I then asked him about bags and he walked me over and spent another 5-10 minutes on that and I bought one. He was awesome!
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March 2023 by Kelvin Shing
Called in to see how long it would take to re-grip 3 golf clubs. Said it would be 30 minutes. Went in right away to re-grip clubs and said it would be 20 minutes. Came out around 25-30 minutes. Great service and friendly staff. Wide selection of golf clubs and some great deals. I would describe the experience as a golfer like being a kid at a candy store.
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November 2022 by John Bowmer
Went to get my putter cut shorter. Excellent service especially help in choosing a new grip.
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November 2022 by Sean N.
I did the Tour Van fitting with Michael Anthony for my driver. I had a stealth head that it was really trying to lock in. Michael ran me through my options and found the right shaft. We tried 5-7 different options between ventus and graphite design and I really felt like we landed in a good spot. I'd highly recommend doing the tour can fitting, the Trackman gives very accurate results. Michael is a pro and provides great insight! Sean
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November 2022 by Dan O.
Recently did a club fitting with Lionel and it was a great experience. Tried 5 different clubs, 3-4 different shafts and a couple of grips. Very happy with my new clubs after 30 years with my old pings... ended up with new Ping G425
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October 2022 by Steve J.
We had a great experience for the first 80% of our experience. Bob helped my brother and I with club fitting for irons, fairway woods and drivers and helped us pick out putters. It was amazing, very helpful, very nice.
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September 2022 by Dennis Arellano
Wait for a putter fitting took over twice the time I was told. I hope the new Dublin store has better customer service.
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September 2022 by Cecilia Qian
Got putter fitting with Nancy from Belmont. She is very professional and gave me great advices and had my two old clubs shortened and re-griped fast and nicely done. Really appreciated that! I would definitely recommend to ask for Nancy to do fitting for you!
