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June 2023 by Sandra G.
Didn't seem that my review posted so I am rewriting post. Went to the vitamin Shoppe to look for a vitamin B12 and Allan, Sales representative was extremely helpful. Since I need B12 on regular basis he offered suggestions as to how to ensure I did not run out (auto ship) I then asked Allan for any recommendations for melatonin, and Allan again went above and beyond and showing me products that would address my particular needs. He was extremely professional polite and a pleasure to interact with him. Allan is an exceptional employee and demonstrates that good customer service STILL EXISTS!!!
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April 2023 by Lex A.
Came in here for the first time this morning and was greeted by Amelia. She is so polite, kind, and super helpful! She showed me where things were, took to the time to explain, and answered my questions. Great experience!
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April 2023 by Michael G.
NEVER ANSWERS THE PHONE. STILL CALLING the products are great but not sure what's going on with the phones. You'd think they'd be annoyed by the constant ringing and just pick up. I need to verify my payment details and now I have to drive all the way over there just to get an answer. Ridiculous
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December 2022 by Andrew Yanni
Up until 2 years ago, this store use to have the best customer service. Still will give them 5 stars because I never went and not found what I was looking for.
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November 2022 by Najee W.
Gabriel was fantastic he was so knowledgeable and knew exactly where to direct me I felt comfortable and informed I love this location bro hooked it up with Orgain delivery
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August 2022 by andrew p.
This is honestly the best place to find and purchase a wide range supplements tailor to your overall mind, body and spirit. I rather spend money on my health than end up in the hospital paying for bills and endless medications. The management and well as the overall staff are amazing and always go out there way to help answer your questions and give you the best quality products. I highly recommend anyone new or advanced in this particular field for your health to shop and meet people who share common interests in there overall health.
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August 2022 by Eddy De La Cruz
Store clerk was very helpful. 4 stars though because I noticed he was recommending a certain brand only. Felt like he was pushing products I didn't want
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July 2022 by Richard D
Limited stock on nutritional items, staff was unhelpful when ut came to assist with finding customers what they have in mind that works, staff denied looking it up online and continued to tinker with their personal cell phone. Not worth your precious time to go inside.
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December 2021 by Me N.
I decided to stop by the Foothill Blvd. Pasadena location of The Vitamin Shoppe. Immediately when I walked in the door, a young man named Gabe greeted me and asked how he could help me. I started telling him, but I decided to just scoot to the back of the store to look at some other products rather than just grab the product I originally came in for this evening. A young lady named, Mica or Micki was in the back. I asked her to give me her opinion on some products. She was very honest. She knew a lot about the products as did Gabe. Both Gabe and Mica/Micki (sorry for spelling) are the reasons why I feel Millennials will be just fine running this world. They are soooo sweet!!!!! Oh, and Gabe (after I told him about my depression) gave me some samples to help me. I feel like crying as I type this. He was really moved by this battle I daily face. He went all the way to the back of the store to get me the samples. When I make it big in life, I will reach back and gather some scholarship money to send them to college. I wish Jesus God's Choicest blessings to be bestowed on these young people. YaY for these star leaders!!! God bless Gabe, Mica and the Vitamin Shoppe!!!! Merry Christmas and Happy New Year!!!
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November 2021 by Sera F.
Love it here, maybe a pandemic issue due to their slowish business but, thought others should know you might encounter their "healthy 30 min break" This sign doesn't disclose when they'll be back. I called, spoke to a rep. She didn't mention this just that they'll be open until 8:30 and that she'll keep it at the front the item I'm picking up. Imagine my surprise at 7pm. If you call ahead, ask if they'll be taking a break and what time so you don't wait 15 minutes like I did.
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August 2021 by Shirley S.
So, I don't normally shop at this location because there is one closer to my home. But I happened to be near this one today. I was looking for something specific. So Carina, the Sales Associate, came to assist me the moment she finished up with another customer. Not only was she sweet, personable and professional, she was EXTREMELY instrumental in helping me compare the two brands I was considering. I walked away confident that I'd made the right choice. And the brand I picked was on sale. Thank you very, very much, Carina!! I may just have to frequent this spot a bit more. Besides, it has a MYCH better parking situation than the N. Lake location does.
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July 2021 by CC M.
This Review is for George and George Alone. He's the kindest most caring and helpful employee at this company. Yes I would rather spend my money here than online. Which is why price matching is a thing. Thank you George. You're the second best (after my wife).
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July 2021 by David Bayha
Has what I need, friendly service. In between dining spots - park in back during lunch / dinner, otherwise in front.
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June 2021 by Lorenzo Avalos
I needed some garlic oil, I checked on line and the Vitamin Shoppe had it on stock. On line it was advertised on sale but at the store it had a different price, I informed the clerk about the difference in price and he gave me the online price. I was very satisfied by the customer service I got from the young men at the store. He was very helpful and very knowledgeable about the products in the store.
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May 2021 by T. Farris
Super helpful staff (both the man and woman) in the store during my visit. I went to get 3 items, but I am novice when it comes to vitamins and supplements. They walked through everything thing with me. They were patient with me looking up what I needed to get from my phone, even reading the dosages from my phone. Good experience.
