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March 2024 by Mario Colocho
The last few times that I've picked up food from this location, the chicken has been under cooked and I have to finish cooking it at home!!
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March 2024 by Nikolai Merkulov
I wanted to visit a restroom before the lunch, but cashier said that I need to purchase something first, to get the code from the restroom.I will never come back
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February 2024 by David R
Update food and service is still terrible!!!!The wait time this location has no matter what time of day is ridiculous. Even if you order through the app and it says “order complete” it’s not still have to
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February 2024 by Linda Mills
Always kind the service to s really fast all mangers are
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December 2023 by Sandra Figueroa
This particular EPL is a hit or miss. Sadly today, it was a miss. I ordered a 3 piece meal with beans and mashed potatoes with gravy. The chicken was overcooked, therefore dry. The beans were undercooked, very hard. The tortillas were cut up as if for chips. The mashed potatoes and Sprite were good. :( Also, the receipt did not have the restaurant or Survey ID code so I left the review here.
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November 2023 by Andrew M.
Great service and food. I went and I was served immediately with great support. Aiden was really great and helpful and made the experience a lot better.
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November 2023 by Eric L.
Terrible, terrible, terrible! The general consensus among people that live near by is that this El pollo Loco is terrible and it's an accurate assessment. The staff is not friendly and lack customer services skills (especially the drive through). Orders are constantly messed up and the chicken is always dry. I go there out of convenience but never again will I go there. Sad that El Pollo Loco allows this to continue.
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October 2023 by AJs
Tatsty food love to come every day. Grt n delicious. Awesome chicken.
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October 2023 by Grant S.
Absolute worst location in possibly Southern California. Chicken is always burnt. And pollo bowls barely even have 2 ounces of chicken. Just has never been a good location for the past two years. Service is terrible, and I never see anyone using gloves.
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October 2023 by Cecilia Tchoi
The family pack is one of favorite to go for lunch or dinner. Foods are always yummy, so our family likes this El Pollo Loco, and thanks to the friendly staff who are always welcome with smiles.
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October 2023 by Mustafa Farooqi
The staff at this place never follow what was ordered. I ordered Loco salad large it should have cheese and guacamole sauce in it none. The BRC order was to grill and add sour creme didn't do it. Same thing a month ago. Your staff need better trainingVegetarian options: BRC and large Loco salad and 2 churro
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October 2023 by 'Mika P.
Zero stars!!! The food quality at this location is terrible. My last experience probably solidified that I won't be coming back to this spot after I found a piece of plastic in my tostada bowl.
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October 2023 by Nusrat Faro
The staff at this place never follow what was ordered. I ordered Loco salad large it should have cheese and guacamole sauce in it none. The BRC order was to grill and add sour creme didn't do it. Same thing a month ago. Your staff need better trainingVegetarian options: BRC and large Loco salad and 2 churro
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September 2023 by Jay B.
This restaurant has gotten better in service and in food! Cleanliness is alot better! Bathroom are cleanTables clean Food taste has gone up significantly!An the employees seem happy I do highly recommend this store! It exceeded my expectations this time!
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September 2023 by Kevin G.
I was eating my mac & cheese, and then I felt something that was not mac & cheese, and it was chicken why tf is there chicken in my Mac and cheese
