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January 2024 by Selena D.
Got my engagement ring resized here about 5 days ago prior to Christmas and they had it done the day before Christmas eve. Very appreciative of this
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November 2023 by Peter Escalante
Great selection of merchandise and super helpful staff. Rosie rocks! Very good prices too. Glad we found this jeweler. Couldn’t be happier with our purchase.
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November 2023 by suzanne shaffer
Lots of beautiful jewelry to choose from. Very friendly and helpful.
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June 2023 by Michael R.
I have been here multiple times. The first was to repair a cheap, but sentimental bracelet for my wife that had a stone fall out. They understood it was sentimental and took care of it for a very low price, cleaning it up. Since then, I bought a new wedding band for my wife. The one I wanted needed to be ordered. They got it resized next day so that she would have it, and were able to rebuild her old wedding band to wear as a backup, when the new one is being checked every few months. They are very polite, have a good selection for a small store, and have financing options for purchases.
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February 2023 by Nathan S.
Had gone to a few other jewelers and this one stood out the most. Great prices, really beautiful pieces, some cultural pieces ,and a lot of exotic gems. Posted the ring we bought, its the halo band. The other band was my wifes old ring that broke, that I never like, that we got from The Jewelry Exchange. She loved it but my OCD could not care for any of the work that company did. The setting its self was crooked, one if the little diamond stands later broke, losing one of the diamonds. All this was repair and set with a new alexandrite instead After shopping with Gemma's jewelry store, I think we're going to continuing or business with them in the future.
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February 2023 by Fairy P.
I feel so lucky to have them close to my house I love that they have a jeweler on site because they take care of my repair needs and they also have a great selection of quality gold I love their chains and their awesome service
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January 2023 by Marisol Aldaz
VERY impressed with the customer service. Beautiful and affordable jewelry.
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January 2023 by Troy H.
I always come here for small things needed. Watch battery, watch sized or necklace resized. Whatever the service I need they accommodate with pure politeness, friendly and warm service.
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November 2022 by Bekah Hodge
I took my wedding set over to be sauntered. Very friendly, professional and knowledgeable. I got a call the next day to pick up....very quick! They look so pretty!! Nice and polished too. Thank you!!
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October 2022 by Frank A
I love their customer service. I love how they explain everything to you and take the time to do so. The owner and all her employees, especially their daughter are very knowledgeable.
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October 2022 by Kaitlyn Hurley
Super bummer about my experience. I loved Gemma’s when I first purchased my piece in January. The lady helping me was so nice and completely sold me on the jewelry. A few months later a diamond fell out of my piece, I brought it in and again they were very helpful, sent it in for repair under the warranty. Now 4 months after the first repair 2 stones have fallen out, took it in for repair and was told the piece only has a 90 day warranty. Super disappointed that my $800 wedding band only had a 90 day warranty. I now am questioning the quality of the jewelry. Very disappointed. I would avoid Gemma’s, very nice employees terrible warranty.
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September 2022 by Anthony R.
Amy is an awesome customer service person. I will go back because of her. I will also recommend her to my friends and family. Excellent service!
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September 2022 by Noelia Frank
From the moment that we walked into Gemma’s I fell in love with their store! Amy was the person we made contact with first and she helped us to design my ring from start to finish. I was indecisive more times than I can count, but she was patient and very knowledgeable every step of the way! I knew that she had my best interest at heart and that she wanted to help me create a ring that I would love forever! She did just that and I will continue coming back to Gemma’s for all of my jewelry needs! This is one family owned business that you want to make sure you don’t pass up! They are beyond incredible and thoughtful in all that they do! Thank you again, Gemma’s!
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August 2022 by Ray Foster
Amy's the best Jeweler in the world. Extremely accommodating And very fair. I Highly recommend Gemma Jewelers. Best customer service and and greatest prices around.
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June 2022 by Patty C.
Quality is good communication skills are not. Went into the store May 24 to get information I need to know before purchasing. I was told two weeks and they could add engraving for an additional cost. I ordered my ring on June 3rd mentioning that I wanted it for an anniversary at the end of the month, the woman had acknowledged and said that it shouldn't be a problem. I called on the 23rd for an update, mentioned that it was three weeks and haven't heard from them, the lady I spoke to said that they were waiting for the ring to show up and they had to engrave it and that's why it was taking extra time, how I should know that?, and I should hear something around Monday or Tuesday. I called again today, june 30th, to receive an update and the gentleman I spoke to said they haven't received the ring and that I should hear something this coming Monday or Tuesday, july 4/5th, I asked about engraving and apparently it's already done... I understand they're not in control of shipping but they could do better in communicating with customers. This is the second same experience. The first item ordered took a week and a half longer than anticipated and when called to ask if it was ready they said "it's here waiting for pick up" as of once again I was supposed to know that. Quality is good communication skills are not.
