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December 2023 by Rosendo M.
Only needed 2 front tires replaced this guy his name was manuel took 2 hrs to do his job was walking away from his to go talk to his buddies who were doing their job . Lady at the front had to get him to finish my truck because she notice me looking at him walking around . He took one tire off set down walked away for 30 minutes came back swap the tire and balance it and set down took for ever
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December 2023 by David P.
Don't recommend this place if you ever want your car back the same day... seriously wowzers... dropped my truck off for an oil change at 8:15 AM, was told only 3 cars ahead of me, called at 11:10 AM to check on status, guy says bout to pull my truck in right now... drove up at 1:15 pm and lady says there's 1 truck still ahead of me... really? asked for my keys to my truck and left... at least be honest with me instead of making me wait and expecting it back. No more.
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November 2023 by Ozz L.
I went in to get a tire puncture fix after calling and got a $20 phone quote. I got in quickly and was surprised she said it was free. Wow! They were sponsoring a Ronald McDonald charity and suggested donating instead.No problem there. I was in and out in 30 minutes, just enough time for a cup of fresh coffee and a quick read of the Eastvale paper. The person at the front was delightful; the mechanic was true and straightforward. Very recommended place.
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November 2023 by Kris T.
Months late on my post... Customer service was great. Everyone Was nice, helpful, and friendly. I was so shocked to find out that plugging a tire was a free service. I double checked and asked if it was patched and plugged...which is the proper way to do fix a nail in a tire. I was told yes. Well, unfortunately 3 days later I saw the tire pressure was low again. I couldn't believe it. I ended up taking it to my tire guy and he said the job wasn't done correctly. Very unfortunate. Won't go back for this quick fix again.
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September 2023 by Geycer D.
I had a unfortunate incident in the freeway where something punctured my tire , I didn't know where to go to check if I can still use the tire of get some recommendation what to do , Thomas greeted me upon my arrival with a smile and great attitude specially that he was willing to go check my tire to advise me me what to do , which at the end he fixed it and reinstalled it back, I really appreciate Thomas care , his attitude , and willingness to helpOthers ,specially after having a bad day . Thomas is a excellent example of customer service and a five start employee . Again thanksThomas for making the day better .
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September 2023 by Krystal Alva
Very dissatisfiedIf you drive Uber or Lyft DO NOT get a vehicle inspection done here! They will fail you and try to get you to buy $800 tires and still have you pay for the inspection that you failed. They had me waiting for an hour after they already told me the outcome of the test just to have me wait and waste money. They don’t even try to help you they try to lock you into paying $900 or they can’t pass you so no thank you I will never come here again
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September 2023 by TO T.
Brought in my truck a few weeks ago for a consultation for level kit, wheels and tires with the manager, Travis. Travis was very helpful and gave me time to research the exact wheel I was looking for and made the transaction smooth. I'm very happy the way my truck turned out and I will highly recommended Les Schwab to anyone.
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July 2023 by Leo Gerard
They have very bad customer service. Dede the manage is the one with worse attitude and very rude. This has been second time she have treated customers rudely. Couple of my friend also has same issue with the lady named Dede. I think Les Schwab have to reconsider their manager for better customer service and returning customers. I never had problems with form manager before her. It's a disgrace to treat customers
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July 2023 by Daniel
I've had a couple flats repaired here. Been good experience, everyone was nice. I like the professionalism of LS vs the random tire repair place.
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July 2023 by Neil DeJesus
I went there yesterday and Manuel took care of me. Love the customer service. They were busy but very efficient and helpful. I appreciated the time they took to talk out my options and provided some great suggestion. First time customer but it won’t be my last.
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June 2023 by Cheyanne Dodge
I was in a tough situation with a flat and the employees at this location were amazing. They were able to get me in right away and out of there within 45 minutes. I just moved from out of town and was unsure who to trust. I can now say I trust this shop. I will be coming back with any alignment or tire needs in the future.
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June 2023 by Hans Bodenheim
Went to Les Schwab again to get one of my tires replaced and my breaks checked. What a great place. It is the best automotive place around in our area and I have been to almost all of them got an estimate on a break job the manager took my car for a test drive made a assessment gave a price I can live with awesome people I give it 5 ? ????
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June 2023 by Sooze Gee
Today we took our car to have a tire looked at for possible repair. DeeDee McCrary-Johnson the Assistant Manager told us she personally decided she would no longer repair tires for us because we refused to buy tires from them since 2018. She says in the future she will charge us $20. I asked her for the policy in writing and she stated "I have made the decision and I put it in your notes since you won't buy tires from us. Free repairs are for customers." The policy clearly states "Free of charge" on the website and nothing about being a customer. DeeDee has no business being an assistant anything. She speaks softly as though she is in control.
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April 2023 by Mohammad Shawahin
Amazing customer service i spoke to Corren. I don't want to miss spell her name, but she took good care of me, and honestly, the whole place is clean and professional, I took my c300 mercedes-benz and they worked on it just like the dealership, one more thing the prices are unbeatable very very very good deals, my old tire was dead don't judge me i am super busy
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April 2023 by Sam W.
Great service on my Tesla's car tire TWICE and at the same spot (unfortunately) but fortunately people of Les Schwab are very nice and provided quick service on getting rid of my nail out of my tire with ease. Will be back here when we need to replace our tires when the time comes.
