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February 2024 by Laurentina Rodrigues
Looking for the obscure product, male belly bands, they had it.
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February 2024 by Susan Hutchison
I have to buy special dog food that requires a prescription and all PetSmart stores carry the brand. The staff was so helpful.The front desk and the Banfield Hospital employees were awesome ???
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February 2024 by Felipe Vielmann
Staff is always helpful and friendly. Provide good recommendations when requested.
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February 2024 by Aaron Baker
Lots of cute pets and friendly cashier ladies
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January 2024 by Billie Griffith
Picked up my dogs meds. Great service.
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December 2023 by David Inglehart
We like their grooming service. We get our Yorkie groomed here 3 or 4 times a year. They do a great job.
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December 2023 by Julie Hartman
They got it all
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November 2023 by Monique Cantero
Absolutely, love bringing my dog's to PetSmart to shop for their many needs. We buy their dog food & treats. There a huge selection to choose from. Bath soaps, vitamins and cute clothes . They have have a groomer,pet training and pet adoption center there also. Love the convenience of getting all the things I need for my fur babies all in one spot.
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October 2023 by Yuri Nunez
Happy with my new kiity Adena
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October 2023 by I R
They had some of the items I was looking for but I was looking around for a staff member to ask a question and no one was around. The cashier is so slow and the line was getting longer and longer and no one else showed up to their register although it had an open light on. Pet smart should pull their act together as there are many alternatives to buy pet supplies from and don’t have to endure less than optimal customer service.
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September 2023 by Marsha Y Johnson
Petsmart has about everything you can think of for your pet. I frequent this store because 99% of the time they have what I am looking for. The representatives are very knowledgeable about animals and can offer suggestions for you. Greats job PetSmart!!
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June 2023 by Claudia Cossio
I love this Petsmart... all the employees are awesome and very helpful. I was actually there for the grooming for my dog. The amazing grooming team always go above and beyond with the care for my " other Son" and the customers.
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May 2023 by Kuldip S.
I hate to put any bad reviews. Today at the Petsmart Eastvale where Jennifer is one of the managers I took my dog for bathing and I was quoted $49 on the phone so I left my dog in the salon. They are awesome people, did great job to satisfy me as a customer when I came to pay they wanted to charge me different amount. When I questioned they say we have extra fee for the weekend when I said I was never told about the extra fee. She asked me if I signed the paper when you leave your dog there and I asked a copy of the paper Jennifer refused to give me the paper that I signed, so she failed as a management to satisfy me as a customer for the extra fee that they were charging. It's people like her and the management who bring these big businesses down. An army of ships led by a lion will win with an army of lions lead by sheep definitely going to lose. Great Employees Management Sucks
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May 2023 by Harley Williams
Booked an appointment to get my dog groomed and was told he couldn’t get groomed cause he wears a muzzle so I can better control him. He’s 130lb Great Dane it’s the best way I a 5’5 woman can walk him but they don’t care. If he’s muzzled he must be aggressive.
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May 2023 by Cherish Hartwick
So rude! My fiance and I just left this store. We went to return this huge bag of dog food for my mom, who's handicapped. My fiance went inside to return it. They asked for the Treats Rewards ID number and he did not know it, but he knew the Treats account number. The cashier turned him down bc he didnt know the number and had to call over a manager who approved the return. She rolled her eyes and crumpled up the original receipt and just dropped it on the counter. I understand there's so much shoplifting these days, but to treat someone that way is wrong. This cashier needs an attitude adjustment and class on costumer service!