The United States Postal Service located at 1000 Kincheloe Ave is a military-based post office that primarily serves military personnel and those with base access. Staff members are consistently described as friendly, respectful, and helpful, often going the extra mile to assist customers, including providing information about services like real ID. Customers appreciate the quick and efficient service, noting that staff work hard to process transactions promptly, even during busy times such as holidays or lunchtimes. While some reviews mention occasional lines, they also acknowledge that the staff typically manage multiple windows to serve customers as efficiently as possible. The office is praised for its peaceful atmosphere and positive interactions, with customers encouraged to be patient and kind, as attitude can influence the experience. It is important to note that access is restricted to military members or individuals with base credentials, and non-affiliated visitors are not permitted on the installation. Overall, this location is well-regarded for its helpful staff and reliable service, making it a convenient choice for military personnel and authorized visitors.
Friendly and helpful staff. Even with a line out the door they are still friendly and helpful.
April 2023
Quick friendly service extra mile customer service. I always apologize for the line being long. Which isn't their fault they are doing the best I can they usually have three windows open which is good so I'm stores don't even have three people at the register.
December 2022
The Edwards AFB Post Office website is out of date. If you have no affiliation with the military or the installation you CANNOT gain access to the base. If you are told by any of the local Post Offices you can, I assure you that you cannot gain access to the installation. Do NOT bother!
