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June 2024 by Rebecca Tartarini
I am a LOYAL 7-Elven customer. I will NEVER spend my HARD EARNED money here ever again! Be Aware: THEY WILL STEAL YOUR CREDIT CARD INFO AND CHARGE YOUR CARD! I dealt with one cashier in particular, my total on Monday 06/10/24 at 10:43 PM I got some drinks and pack of cookies. My total was $10.37, I paid $4.35 on my card and then the balance was $6.02 and I gave here $7 in cash. Should’ve been done there right? No. Wednesday 06/12 at 11:45 PM I get a text saying “your total from 7-Eleven has been updated to $10.92” I immediately contacted my bank to dispute, but that takes time, I assumed it was an honest error. I said I wouldn’t go back in, but it’s the closest store to where I’m staying, I went back in last night, same cashier, used the same card. Now at 2:45 this AM 06/15 I get a notification that says the same prior transaction went from $10.92 to $15.27. ABSOLUTELY ABSURD! Unless it’s a Fuel Station in not spending $15 on products at 7-Eleven. I have contacted customer service and they say they’re sending details to corporate. I will take legal action if this is not resolved, it’s already hard enough to live out here then you got people stealing your money when you’re trying to work hard and just make it out here.
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June 2024 by Michelle Brock
If there was a 0 star that is what they deserve. Warning if you are handicap do not go to this 7 11. My brother was treated horribly by the cashier. Thank God my brother is a better person then the one that treated him horribly. My brother is still not doing good since this abuse happened from the employee. I pray that justice will come that this will not ever happen to anyone again by this person or business. Shame on you.
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September 2023 by omar alshalchi
I came to the store at 1:50 am was locked I saw sign says 3am open I don’t know if is break or for what closes hour a half ?!!
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August 2023 by Safrut A.
I don't believe the bad and horrible experience I got with my seven years old son in this place. I took my son inside the store as he wanted to use the bathroom and buy a slush. I went to the back of the store where the bathroom usually is. Then the owner, an Indian guy (Typically with an H-1 visa), came to me yelling and waving his hands in my face, "Where you going." I told him my son needed to use the bathroom, and he literally said to me, "I don't care even if your son is dead" he tried to hit me. Then the store owner and his wife (an Indian lady as well) started to push us out of the star and called us me and my seven years old the (F) words. I never got humiliated and harassed in my life like this before, and right in front of a kid, his age is just seven years old. Please, neighbors, be careful and don't send your kids alone to this store. This guy, the Indian owner, and his wife will do anything bad to their customers, and they don't care, even if they are dealing with a kid.
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July 2023 by Michelle S.
They need to train their employees better on customer service and be on training on how to use manufacturer's coupons in either ring them up or have the ability to make a decision for themselves in order to honor it and not have a customer come back 4 hours later 3 hours later when they said manager gets in these are basic responsibilities and every convenience store works with the manufacturers that send out these manufacturer coupons so we're in a customer comes in and wants to say get a pack of cigarettes cuz they have a manufacturer's coupon from the American Spirit and the employee says they don't feel comfortable therefore implying that the customer either made it or it's illegal or some type of fraudulent one I mean that's ridiculous so more training needs to be done and better customer service skills acquired instead of just hiring any Joe blow off the street and again making basic decisions that aren't rocket science without the help of a manager holding hands would be ideal as well especially during the knock shift hours
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July 2023 by Saul Lima
Great service
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July 2023 by Cathy Sanders
Friendly clean
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July 2023 by Paul Wilkins
Awesome business ?
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July 2023 by Teresa Ortiz
The owner is a con
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May 2023 by Carlos Garcia
Will never stop here ever again I only come here because it right next to my job but it's been several instances where they have advertised specials and then charge you full price, today was no exception I grabbed 3 mini empanadas the sign directly above says 3/$3.29 when I'm rung up it it came out to 4 dollars and thirty something cents, so i ask why I'm being charged more then the price advertised to which they start arguing that what i had was not a mini empanada which I know is because I've gotten at other 7-11s so they continue to try to charge me more so again i ask if this isn't a mini empanada then what is it? Where is it on the menu? apparently it's 3 similar empanadas that's not on the menu anywhere that they are allowed to charge whatever they please. And this isn't the first instance I'm just sick of it and most people probably dont notice. Luckily 711 app keeps all transactions so I have records of all this thievery I'll be submitting a complaint to corporate 7-11.
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February 2023 by k lawrence
A very convenient place. The store is clean and well organized. They maintain it well. Well supported by the neighborhood and the staff is friendly and professional. Really can't ask for more. The prices are not that out of line compared to the grocery store.
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October 2022 by Pete T.
A busy 7-11 location for sure. On the corner of Madison and Chambers smack in the middle of a bunch of high-density housing.It is really the only store conveniently located for the nearby residents. It is near my place of employment, but I have only stopped in a few times. Staff is always friendly. The store has been clean the few times that I've been in.There can be some shady looking characters loitering around. Homeless seem to gravitate towards it too. El Cajon PD seems to make their presence known though.It is always busy when I drive by on my way to work in the morning. They probably have good coffee!No gas at this location.
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September 2022 by Michael Thomas
Has just about everything you need and is quick and efficient
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July 2022 by Jef true
It was great workers were excellent
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July 2022 by Entity
It was a great place lots of different items they have to make your trip more comfortable
