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August 2024 by Kristopher
Everyone here is great. Friendly and knowledgeable.
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August 2024 by R M
Great store , nice folks
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July 2024 by Tyler Novak
Came in to gain information on firearms and as soon as I came in, one guy told me to take my sunglasses off. The other two guys who had seen me before him did not ask me to, and the sign literally says "freedom" on it. I am not legally required to remove my sunglasses inside a gun store, so they should probably remove their freedom advertising because that ain’t right. I have never walked into a gun store and been asked this. It really shows what kind of American you are and thats why i would never purchase from this store
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July 2024 by jason tajik
Horrible customer service.
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February 2024 by Stephen Henderson
The staff were on point, found exactly what I wanted
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February 2024 by Chris R.
I don't usually post reviews of businesses, but after my experience with this place, I feel compelled to share and hopefully save others from the absolute B.S. I dealt with. #1 The prices here suck. #2 This is the type of place where you feel like you're bothering the staff by coming in the door. I bought a used gun from them that I've been searching for for a long time due to the manufacturer no longer making the specific model. After I filled out all the paperwork and paid in full on the spot I was told they just got this particular firearm in the day before as part of a collection they bought and they wouldn't be able to "sell it" for 30 days, and then at the end of the 30 days they could do the federal paperwork and I would still have to wait the 10 days after that to pick it up. On day 30, I called to check the status and nobody could answer my questions about the status. I was told the manager would call me back with the info. A week later, I called again and was told the original seller still hadn't completed the paperwork and it should be done by the end of that week. A week later I called and they told me the federal paperwork was just finished by the original seller and they would start my part of the federal paperwork the following Monday. All in all it took 2 months to be able to finally pick up my gun. As for the customer service, I felt like I was not wanted in the store because I'm not part of their cool kids club. I completely expect them to try and bash me as a customer for my review, as every negative review I've seen posted they bashed the reviewer as being the problem, even going as far as calling a military veteran "a disgrace to the uniform" in one reply. Had I read reviews before going into this place, I wouldn't have spent my money with them. Now that I've experienced this store first hand, I wouldn't spend another penny of my money or second of my time here. I had higher hopes for a small shop, but even that big corporate place over in santee by Costco and Walmart has better prices and way better customer service. At least they seemed like they wanted my business and didn't make me feel like a burden rather than a paying customer
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December 2023 by Gin M
These guys were so rude. Didnt know anything Shop around pricesShop around prices areShop around prices are outrageous
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November 2023 by Austin Brist
Real people, wealth of knowledge, grateful for these guys a great company with the tools you need!
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November 2023 by DrewsX reptiles
Horrible experience don't waste your time here with rude people go somewhere else
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November 2023 by Erik Sjogren
Bad experience all the way around.
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November 2023 by Karen Whitehead-Rout
Nice knowledgeable people.
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October 2023 by John H.
Customer service second to NONE! I called ahead and spoke with Eryk regarding a specific pistol. He was upfront and honest and very helpful. when I came into the store to look at the weapon, he was even more helpful. He gave me info and even further proof that I was purchasing quality, he showed me it was his weapon of choice for daily carry. Most guns stores have the "holier than thou" attitudes however, both Eryk and Zane were super knowledgeable of the current laws in CA and answered all questions regarding changes to the current laws (restrictions/bans/etc.) which made me, the customer feel right at home. Purpose: I was there to buy a gun. they could have easily just started the DOJ/CA background check/etc taken my money and sent me on my way, but they went out of their way to assist, answering other questions regarding AR's and pistols. Additionally, they showed me potential upgrades to the weapon I was purchasing and gave me the pros and cons of certain brands. Where most gun stores/dealers would gladly have you buy extra junk or parts you don't need or want, they gave me honest opinions even if it didn't benefit them. I was thankful for their customer service, and because of that I am a future customer.
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September 2023 by Eric J.
When I walked in and spoke to these guys they were pretty chill. Having a normal phone conversation, has me not interested in returning. Thanks guys
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July 2023 by Mitch Martinez
Been piggy back between shops in San Diego and something about this place that always draws me back to it, great customer service great choice in firearms and gear been thinking about going there to get some cerakote done to my rifle! Dude named Erick helped me out and was super knowledgeable answered all my questions about what goes with what and some legal questions I had about transfers, great experience overall would recommend to anyone
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June 2023 by Richard Aranda
Terrible experience. Save your money for a business that values their customers.
