AutoZone Auto Parts on East Main St in El Cajon, CA is a well-stocked and clean store that offers a wide range of auto parts and accessories. While the staff is knowledgeable and helpful over the phone, the in-store customer service needs improvement. Customers have reported slow attention from the associates, with some employees seeming distracted and uninterested. The store is often crowded with customers waiting in line, while only a few employees are available to assist them. Despite these service issues, the store is appreciated for its reasonable prices and the friendly, professional attitude of the staff. Overall, AutoZone provides a decent selection of auto parts, but could benefit from better customer-centric training and staffing to enhance the in-store shopping experience.
