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July 2023 by Bob Robinson
I get all my work done there great place!
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July 2022 by RICHARD PARKS
Brought my Banshee in for some Carb work, A- Arms, and an axel. Glen and Tony were extremely knowledgeable and honest. The mechanics work is spot on. Great place!! Highly recommend!
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May 2022 by Tony j.
This place is great, Tony is very responsive and did a great job on my Can am Quick service / honest mechanic
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January 2022 by Dan G.
I needed one motorcycle, quad and Side X Side serviced. I learned my regular Service Guy "Tony" moved to this location from a different shop. Tony took care of me with his usual, top notch proficiency. Great schedule, quick turn around and best price. Great experience.
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May 2021 by Christian V.
I pulled up today for some advice after stopping off at vey's. My ltz400 would bog down at 1/4 throttle and I asked the guys at Vey's if they could help me understand why...told them all of the mods to the quad, K&N filter, no air box lid, DRD slip on exhaust...asked the parts guy if he knew or had a guy in service that might know, but he just came back and said ,"well we don't have any bigger jets"...useless. Since the guy at Vey's was no help I went to this place across the street. The first guy in the store greeted me and I told him I needed an expert opinion to fix it myself. He took the time to hear my issue and said it was the needle height and taper. Naturally he wanted me to leave the job to him for $200 bucks to tune it, but I like DIY. I am very grateful for the advice he gave me as it solved the issue, now it purrs like a kitten, no bog at 1/4 throttle and the thing f**kn rips now. Thanks dude!...didn't get your name.
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April 2021 by Tina C.
A couple of years ago we had light bar and whip wired up there. Since then battery consistently dead over night. Just took it to another shop to sort out this problem. Big 4 had wired it directly to the battery resulting in constant draw even when everything was off. Everything has to be rewired.
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February 2021 by Bree Dylan A.
Great customer service! Took my yxz in last Friday and they got it done as promised for my desert trip this weekend. Glen kept me informed about my yxz the whole time. Very helpful - would fully recommend them!
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January 2021 by Dave Beamon
Family run business, they do good work.
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December 2020 by Donald C.
I have a 16 year old Kim that the dealer wouldn't service because of its age. Big 4 made repairs within the time promised. Thank you
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September 2020 by Toni A.
Honestly disappointment I can't give a negative star review. Called just to ask some general questions about their availability because I have a specific date in which I need my jet skis ready and don't want to take them in without knowing I'd get them back on time. I'm assuming because I'm a female or whatever his reason he starts questioning me about my jet skis and basically talking to me like I'm an idiot and treating me like Garbage.
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June 2020 by Anz S.
I WAS ASSAULTED AND PUNCHED INSIDE AND OUTSIDE THE SHOP BY EMPLOYEES . I took my motorcycle there to put on new tires. First they charged me $95 an hour. Then they wanted to charge me an additional 3% if I use a credit card. They did such a bad job. I only rode the motorcycle for 20 minutes before I went back to them and told them I keep losing air to the point where I can't ride it "a flat tire" . They told me to bring it back in. After they inspected it they called me inside and showed me a bent in the rear wheel. When I asked what caused it they became very defensive and loud . They claimed that it was like that when I bought it which was 4 years ago. Then they claimed that I went over a pothole. Although the bent was to the outside and it was clear that they caused it when mounting the new tire. They refused to admit to it. After that they wanted to charge me more money for labor. when I refused to pay, I was verbally and physically assaulted and battered by the employees ( Victor and the owners son) and they would not let me take my motorcycle. I called 911 and waited for them to arrive. They held my motorcycle a hostage and they increasingly harassed me outside. I recorded what they did and had to wait for the police so that I can get my motorcycle back. When the police showed up they claimed it was a misunderstanding and that they never asked for more money!
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June 2020 by Ameel Koro
I saw the store staff literally assault a customer and beat him up after he came to replace a bad tire they sold to him a day before. If that wasn't enough, the store owner showed up and threatened the customer for calling 911 to report the incident! Terrible business.
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April 2020 by Sam N.
Can I leave a 0 star review? Please just take your bike to a real motorcycle shop, veys, moto world, etc. Alright so I drop my bike off one day, ask when they can get to it they tell me next week, sure that's fine. It takes them 2 whole months to finish the work, he told me he spent 2 hours on it. How do u spend 2 hours on a bike in 2 months? I would call once or twice a week for the status of my bike. if u call in the morning the guy there is useless, it's the boss' son, doesn't know a thing about a motorcycle, or what's going on in the shop. Sometimes id call and he would tell me none of the mechanics are in... so what is he doing just sitting there saying hi he doesn't know a thing for phone calls?! He tells me call back at 2 which is when the boss(his dad) gets in. Mr. boss man is rude, not understanding, and doesn't give a da m n about your bike. When I actually get the boss on the phone week after week he keeps telling me, we'll look at it next week, every ... single... week. Finally pickup my bike he tells me the total $288. I confirm with him, after tax right. Yup. Check my card the next day, and I am charged 296. Wtf Unless your looking for overcharged motorcycle storage and a ton of headache, GO SOMEWHERE ELSE
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March 2020 by Robert B.
Glen and his team did a great job getting my vintage dirt bike running again, quickly and the price was fair as well. My 1973 Yamaha ATMX125 did not have spark. I calledand dropped if off, Monday late afternoon and it was ready for pick up mid-day on Wednesday. I highly recommend Big 4 Performance for your Dirt Bike, Quad or ATV repairs and upgrades. Thank you Glen and team. Rob
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February 2020 by Will Kaner
Glen is very knowledgeable, and helpful. Talked to me straight, not like a lot of mechanics who can be a bit condescending sometimes. Responsive and went out of his way to make sure I was satisfied. Brought in two older 2-stroke jet-skis and they run like new at a fair price.