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September 2025 by Isabel valdez
I had the best experience from any repair car spot here .. nica assisted me with all the information I needed and answered all my concerns I was having regarding my vehicle. If I ever have any more car trouble I’ll know where I’ll be coming and I hope nica will be there to work with again! thanks for the kindness and friendly attitude ◡̈ it really helped having a girl helping out a girl herself 😭
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September 2025 by Melinda Tillinghast
Excellent repair company. Customer service with Ryan was fantastic. Between the customer service of Nica at the front desk and Ryan my service advisor and the repairs done to my car you won’t find a better place. Caliber Collision on East Main in El Cajon, is a clean, nice shop.
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August 2025 by Pedro Rodriguez
Excellent experience n the receptionist nica WOW marvelous with her service great attitude well ment to say awesome attitude the patience she has is just marvelous will definitely come again thanks to her n of course the rest of the service.
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August 2025 by Erick Hernandez
The customer service is amazing here, Nica at the front desk is friendly, and the service advisors are all wonderful.
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August 2025 by izodblackcrime
Best AUTO shop iv been to. Dani at the front desk was highly helpful and informative in a timely manner regarding my vehicle. Got in and out with no time wasted. Ryan was also a good service advisor, he and Dani are great helpers and I’ll be using them moving forward
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August 2025 by Mel
The customer service at the East Main St. location is phenomenal. To Nica at the front desk to Christian my Service advisor, and to Long, who fixed my car. My car looks brand new. Thank you, El Cajon team.
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July 2025 by Judith Wise
I brought my Nissan Altima into Caliber Collision for multiple repairs. It was my first accident, and I didn't quite know what to expect. The Customer Service Representative who greeted me gave me her full attention. She was professional and respectful, making sure I understood each part of the process. She did not rush me or make me feel as though she had other tasks to complete. Nica was compassionate as she could tell I was scared and upset. I appreciated her quiet, gentle manner with just the right amount of humor for a smile. Thank you, Nica, Caliber Collision is lucky to have you as well as Ryan and the rest of the team. I would not hesitate to recommend Calliber Collision to any friends and family in the future.
Judy Wise, ❤️
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July 2025 by Shiella Lee
Ben and entire staff were attentive, kind, and thorough in their communication. They were quick to get the repairs done without compromising quality.
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June 2025 by Vinna B
Fast service, excellent communication and friendly environment.
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June 2025 by Tim
I have been a customer many times at Caliber Collision and can’t say enough about the staff and their professionalism. Nica at the El Cajon office has a great personality and represents everything good about this company. Cudos to the North Park team. They are all amazing too!
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June 2025 by J. Martinez
Ben at Caliber was awesome. Walked me through the whole process and made it painless and easy. I received pretty much daily updates and my vehicle was done ahead of time. Hopefully i never have to see them again but if I do I know where to go.
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June 2025 by Ruwaid Taiz
Great customer service
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May 2025 by Penny Robinson
Thank you you did a excellent job!
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April 2025 by TCG-VGC-888
Had a great experience with this group! They were friendly, kept me informed of the progress on my vehicle and did a great job all the way around! I can not speak highly enough about this group!
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August 2024 by Kathy Silva
I would really like to compliment the staff at Caliber Collision for the impeccable customer service I received when taking my vehicle in for repairs after a hit and run incident.
In particular, I would like to commend Service Advisor Christian Prieto for his outstanding Customer Service skills. He was friendly, polite, respectful, patient and very thorough. He was very pleasant and kept me up to date on all the process of the necessary repairs. He was an absolute delight to work with!!
Thank you Christian
