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January 2024 by Karen Schuetze
I don't have an account here, but I wanted to share a rude experience just standing on their sidewalk walking home and enjoying a stroll back from Target. Stood there for about 1 minute looking at my phone when I was startled to death when a mans aggressive voice told me I was trespassing and being recorded over a loudspeaker on the sidewalk passing through. I was literally not doing anything wrong. Needless to say, I just moved to this state. This is the closest bank to home, and I will not be choosing this bank for my new one. Don't like being accused of something I was not doing.Also, I look down when I walk, so I wouldn't have noticed the signs hanging on the ceiling portion of the building. Good thing I was not dying on the sidewalk. I would've just been told I was trespassing. Smh
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December 2023 by Sue Glover
It's a real family bank♡
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January 2022 by Ben Davis
The greatest banking experience of my life. Everyone is always so kind and helpful. There is rarely a line and I feel like they are solutions based. Ashley is the most awesome teller in the world ;D
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December 2021 by G B.
They are a wonderful credit union. Always willing to assist with any matter. Quick to respond with questions. I've been with them for 25 years and always have the best service! Would highly recommend them!
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July 2021 by Paul Calles
This is by far the worst bank I have ever been with they are atrocious and the mobile apps to log onto your account do not work the customer service reps for the credit card department are extremely rude, put it this way you’re better off in another bank, leave this one for the scraps.
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August 2020 by Mikey M.
Please if you are thinking of opening up a bank account LOOK ELSEWHERE. This Bank is the worst! Everything with them is jumping through hoops, worst credit cards. The loans they offer might seem low but they never work out! 0/5 stars if I could.
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July 2020 by Suzanne Britschgi
I have been banking with this credit union for over 40yrs. I have rarely found the ATM to be down. This credit union treats customers like family and treats our extended family, as long time customers as well.Can't imagine someone having a bad experience with this smaller hometown banking and wonderful staff.They go out of their way to help in any situation!
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March 2020 by Amanda R.
Every time I walk in every person in here is friendly. They are always helpful. I went today to have a paper notarized and there was someone on staff to help me out. I recently went on a cruise and forgot to call them to let them know I would be out of town and as I was boarding the ship I called them and they took care of everything for me so my card would not be shut off while traveling. I would recommend anyone to come to this credit union
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November 2019 by Anthony E
I’ve been banking with ECSFCU for more than 3 years and I’ve been extremely impressed with their “above and beyond” customer service, as well as the family feel that you receive with the services you use.
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October 2019 by Courtney
I’ve been going here since I was 16. This place use to be good but now every time I try to deposit money or just use the ATM it’s ALWAYS broken! They also only open Mon-Fri so I can’t even go in to deposit my money and they are only open till 5, so that’s pointless too since most people get off at 5. I’m sick of this place! The service is just bad! Don’t open an account here!
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August 2019 by Erin J.
My account have been hacked TWICE being at this bank they have terrible security. Hundreds of dollars GONE
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February 2019 by Emily R.
These people are total jerks because I really had to P really bad and they would not let me use the restroom and that is WACK so just beware And I hope it happens to all of them so I would not be a member here
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December 2018 by Joshua Kmak
They accepted our check into our account and we bought groceries and the next day they called and said it wasn't ok and now our account is in the negative
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October 2016 by Joseph Ortiz
Great Customer service friendly staff