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January 2024 by Steve Flores
They give really good serviceAnd the prices are very reasonable . . .I recommend this place totally.!
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December 2023 by Rhiannon R.
I'm usually very patient since I work in customer service, specifically management but i won't be coming here ever again. I went in on a Wednesday and was told my glasses would be ready by Friday. I went in to be told sorry they're not done. Nobody called to communicate with me and save me the trip. They insisted they'd be done by Saturday at 11 am. So I sent my mom in to grab them for me. Again ZERO communication, and another wasted trip. Now we have the holiday weekend and they claim they'll be ready Tuesday. I'm very irritated because I can't even drive without my glasses. I went here thinking it would be quick since mine are all messed up and scratched. All they say is I'm so sorry and I understand. I spent over 200$ to have my glasses ready to go within a few days and now it's turning into a week. They also said they can't fit mine in to be done sooner because they have other orders. But I don't understand why mine can't be made instead of someone else's order who ordered them AFTER ME. Extremely unprofessional and offered zero in return to compensate me for waiting so long. And their excuse is the lady who was supposed to do them left sick on Friday and called out sick today as well (Saturday) so why didn't anyone call me Friday or even today before wasting my time?
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December 2023 by Qiaira McPeters
Amazing team!! Ebony is an absolute legend and I genuinely appreciate their efforts!!
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October 2023 by C O
Leaving very happy with my service today, Lynn was very helpful and attentive. Thank you Lynn!!
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October 2023 by whitney gooden
I had an amazing experience from the exam all the way to completing my transaction. I want the shout out Lynn. She was a great help and amazing customer service. I will definitely be back!!!!!!
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October 2023 by Alli Leto
Debby is an amazing associate. She went above and beyond and works very hard. She always made sure my friend and I were happy and never felt ignored. One of the best experiences we have ever had. She deserves a raise, promotion and a vacation!!
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August 2023 by Rae Palmer
On June 28, 2023 I paid for a pair of glasses and was told it would take 10 days because I ordered bifocals and they had to be sent out. On July 13 I called the store to see where my glasses were. I was told that my glasses had been mailed to the store. It is now July 15th and still no glasses. The store is closed tomorrow so if the come in Monday it will be 19 days since I paid for them.
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July 2023 by Heather S.
Walked in to get some sunglasses repaired. They took me right away and were friendly and helpful. They charged Pennie's compared to mall repair place. The associate Ebony was courteous and professional and the 2 other women working were super friendly also
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May 2023 by Keith Pickering
Prices are a little high compared to some online options, but the staff is so friendly and the post-purchase support is amazing. I've had to walk in unscheduled for multiple frame adjustments, and I always feel like such a bother, but everyone here is consistently happy to help. They're also incredibly quick, most pairs are done the same or the following day, and even my specialized order showed up a week before it was scheduled.
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May 2023 by Joseph Aguilar
Lynn is amazing. She was so helpful and patient she really listens to what wr want and helped us. She was not pushy and was suoer informative and helpful. Lynn is the best hire more Lynn's
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May 2023 by Dave S
Went into eyeglass world because my glasses broke. i lost the screw to my glasses to keep the frames in and Yamile came in and saved the day. She fixed my glasses and even cleaned my glasses. Very friendly and definitely recommend this place. We need more people like Yamile in this world.
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May 2023 by Crys Bates
Debbie and Ebony were amazing; they both went above and beyond to make our visit the best experience.
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April 2023 by Owen Jessup
The customer care is great! I had been dealing with shipping issues for my contacts from the manufacturer and this store went above and beyond to help me out. They were all so kind and helpful throughout this stress. Shout out to Ebony who has been extremely helpful throughout this process. Highly recommend :)
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March 2023 by sydney Regis
Sent my bf over to get new glasses. He had some frames he wanted to use he just needed prescription lenses in them, however they said they weren’t able to do it with the frames he had. They offered him the 2 pairs of their glasses for like 79 bucks and then he also would have needed to pay an exam fee of 69 making it $148 which isn’t bad but it’s not that good so I hopped on google to see if I could find a coupon and I found a deal at Stanton optical and it was the same 2 for deal with the free exam and it’s in Santee not too far away. Not only that they will put the lenses in his frames for him. He felt ashamed at eyeglass world like he was being judged but he felt much better when he went to Stanton. It wasn’t the worst experience for him but also not the best.
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March 2023 by Jt84 __
Shout out to Lynn! She was awesome and made the process so simple for me and she’s hilarious. Thanks for the great experience!!