-
March 2024 by Brenda Lopez
Walked into LensCrafters and was greeted immediately by Sharon and from start to finish was so impressed! She listened to all my concerns and what I wanted for frames and the kind of style I was going for. Sharon was very informative with the progressive lens and helped me understand them more ( glad I listened to her because using the computer has been so much easier !! ) if your ever in need of glasses come ask for Sharon very helpful and amazing to work with!!
-
March 2024 by Conrad R
Arrived for a weekday morning eye exam appointment. The mall barely opening. Most folks are either stuck at their day job or not even awake, so there’s plenty of up front parking. Well, other than the sporting goods store, this corner of Parkway Plaza has far less traffic congestion.The appointment went smoothly. Before seeing the optometrist, I sat at a few machines to check eye prescription and get eye images for the doctor to review general health. That slight puff of air on my eyeball always catches me by surprise.Next stop was with the optometrist in the other office for the traditional eye exam:• reading eye charts• answering “Which is clearer…1 or 2…now how about 3 or 4?”• looking off into the distance while doc uses a flashlight to check for eyeball abnormalities.After the exam, a friendly sales rep helped fill the eyeglass frame order with my current prescription. I’ll wait for the call when new glasses are ready. In the meantime, I need to send the receipts before FSA reimbursement expires.
-
March 2024 by catherine palmer
My husband and I both went to purchase new frames and lenses today and worked with Sharon at El Cajon, Ca LensCrafters. She was outstanding to work with, very professional, friendly and most helpful.
-
March 2024 by A Google User
Services wasn’t satisfactory…
-
March 2024 by Ulysses Grant
Completely best experience ever. Haven't had this customer service in my life. They were the best. Real af
-
March 2024 by Patrick Vargas
The store was clean and friendly. And the store manager sarah made this transition of finding new glasses very easy
-
March 2024 by Veronika Cannon
Sara Gaby was absolutely amazing and they made me feel so comfortable! They made the experience and will definitely be returning.
-
March 2024 by Haylee Stone
Wouldn’t take me in due to being late because I was disabled.
-
March 2024 by William Davis
Just came in for an adjustment on my glasses and they replaced my nose grips ( not sure what they are called) with silicon ones at no charge. Also tightened my screws on another pair. Fast courteous service
-
March 2024 by Jan Slack
I had to get a quick pair of glasses and was advised to try Lens Crafters. When I arrived I was greeted by Christina, who was very friendly and knowledgeable about frames, warranties and sales. She made the shopping experience so much easier. I will definitely be returning for future purchases.
-
March 2024 by Michelle Hann
Have Sharon help you, she's awesome!I needed help finding a pair that was stylish that would suit my face. She was the gal! She helped me though the whole process and gave me her honest opinion of some, which I like. She is personable, helpful and so kind. She made my experience of finding a pair so easy, I wouldn't hesitate to go back to her again!
-
March 2024 by Keith Malcom
Breanna was so helpful to me in a frustrating situation. I had broken an old frame that had new lenses, but the frames were not from Lenscrafters and they didn’t have frame that would fit the lenses. Breanna patiently walked me through my options and was able to work out a good deal for a new pair of glasses. I felt like she was honest and looked at all possibilities for the best deal. She was patient and friendly and I walked out very happy with a resolution that was much better than what I had anticipated.
-
March 2024 by Ashley Sanchez
The staff there was so helpful made my life easy ! Helped with picking out frames along with contacts for the first time very patient u guys are awesome ! thank u !thank u dr Nathan Lee ,And Sarah ! one more representative I forgot her name pretty big black glasses. Very nice help me literally put my contacts in your a lifesaver! you know who you are lol thank you.
-
March 2024 by Daniel Oropeza
I had Breanna help me when I was in a time crunch. She helped me pick out frames and worked with me to get the glasses I needed. The whole team was friendly but Breanna really stood out to me.
-
January 2024 by Gema Bojorquez
I have been coming to Lenscrafters in El Cajon for over 7 years and I always have a great experience every time. Breana helped me select my glasses since I couldn't decide which ones to take home with me. She was super friendly and gave great suggestions she even suggested a pair I would not have selected myself but I fell in love with them and decided to go with her pick.