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November 2023 by Mellany Curtis
Always takes forever no matter what Metro I go to... But they are always nice and get stuff done!!
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September 2023 by S SH
Do not buy phone there, they will charge you Extra fees, check other stores around they will charge you at least $40 lessby the way Metro by T Mobil is horrible service don't switch
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October 2022 by Victor Ibarra (PolarSchizo)
Thank you Alexa, Enid for assisting me in purchasing mom her new Moto G Stylus (5G); She's definitely in love with it (one of her favorite birthday gifts) and the store changes look amazing. Hope to see you both soon, and the rest of the gang on Thursday. ❤️ Congratulations to Amy for being the new store manager and I wish you all a very successful future. #TeamElCajon
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February 2022 by Victor I. (PolarSchizo)
Thank you Alexa, Enid for assisting me in purchasing mom her new Moto G Stylus (5G); She's definitely in love with it (one of her favorite birthday gifts) and the store changes look amazing. Hope to see you both soon, and the rest of the gang on Thursday. ❤️ Congratulations to Amy for being the new store manager and I wish you all a very successful future. #TeamElCajon
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November 2021 by Joseph Weeks
Best customer service I've ever experienced! Came in with a friend to fix some account error issues and get a new phone hooked up. The representative, Victor, went above and beyond to help us get everything taken care of. All the staff here are completely professional. Ernie, helped me get some of my stuff taken care of while my friend was taking care his. Adeline and Ernie were both very helpful and displayed some of the best customer service. Everyone here is completely knowledgeable and very polite. Erika, the manager kept checking in, making sure we were both being taken care, was very professional, very understanding considering we did take up a lot of their time. If I could give ten stars ? I definitely would. I highly recommend this place for anyone looking to take care of their mobile needs. I won't go to any other store. Can't wait to do business here again. ?
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October 2021 by Lorena Mora
Thanks for helping me upgrade my phone, I'm super happy with my new Nord N10 5G. Victor and Alexa were very helpful. This store is located across from Victoria's secret everyone.
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September 2021 by Destiny Garcia
I went to this Metro today at around 2 pm and the young ladies who assisted me were very knowledgeable, charismatic, and helpful. A wonderful experience. However, the store was incredibly hot and my baby was soaked in sweat. Me, my partner, and my child could not leave fast enough. It's unbelievable that management would think this is acceptable for customers let alone the poor employees who have to endure that for who knows how long. Disgusting.
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September 2021 by Alondra Rojas Correa
Four stars for amazing customer service but the store was very hot my mom was almost fainting. I feel bad for the two young ladies working there. Management should consider having some ac for customers and employees not just the little fan in the corner.
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September 2021 by Wadhah Elia
They charge a lot of money for a service that you can get for free in other stores. Try to avoid going to this branch
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March 2021 by Luis Lopez
Guillermo is such a cute guy! Me enamore cuando lo vi dije ese plebe tiene que ser para mi ?? he’s just perfect! Is there any way I can get his number just in case I need help with my phone?
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November 2020 by Tesoro Lopez
Great customer service ! I'm very happy with my new plan and devices.
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July 2020 by Bridget-Marie Iammarino
Love this place the staff are so nice
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February 2020 by Ahmed Khatri
I had gone to metro because the phone I had at the moment was acting up and I had some questions that I wanted answered. I was first helped out, well not really because I got no help whatsoever from her, by some girl who made no sense. I felt like I knew more about what was going on than she did and that’s saying a lot since I went there for my lack of knowledge about an issue I was having, next time I’ll just google it and fix it myself. I was losing my patience dealing with her so I had to ask her to bring someone with more knowledge and that’s when I had the pleasure of meeting the other young lady, I believe Daniela is her name. Now she was very helpful and she knew exactly how to help me out unlike the other girl. Props to her because I was already in a bad mood and she handled it very well and was patient.
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January 2020 by K JE
I took my mom and stepdad out to look for new phones.They had cricket but I had them switch for better phones and service! I was going to go to my favourite spot Metro PC's on Broadway in Lemon Grove, but they don't speak Spanish. I needed a Spanish speaker for my step dad! Which worked out great, the customer service By ROBERTO (the manager) and the other chick was great too. He really was patient, and worked with us through our communication and explained everything to my step dad. He was great helpful and respectful. We were there a good 45minutes. I got them the newest Motorola , which is my favorite phone now at metro,the newest moto7 power is a good phone! The first moto7 is also! I got a phone also, for a great deal. Thanks much appreciated!!!!!
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February 2019 by Michelle Crouch
I really appreciate Jessica, she was very friendly and helpful her customer service was great I will definitely come back for my upgrade here(: