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February 2024 by mikeymike1960
Never any issues with this location but always many issues with other branches. Been coming here for years. I recently got a two rolls of $10 in quarters for laundry and one roll had two boomers tokens in it and a nickle. Check your coins!
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January 2024 by Tony
I've been a member for about 25 years. They now get 1 star. There are better banks
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January 2024 by Pete C
They will meet and greet with a smile
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November 2023 by Melodie Wells
Always excellent service
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September 2023 by Steven M. Schmitt
Not a complicated need, just getting change for vending machines and such for the month. In and out in 10 minutes, faster if there hadn't been a line....
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July 2023 by Jason Warner
Navy federal's begun to institute some stupid policies with check cashing
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July 2023 by Cody Gores
Completely lied to when setting up my account leading me to have money but be completely unable to use it or even access it. Don't fall for it.
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March 2023 by Thomas Alexander
Very friendly and always eager to help you. I've always had a great experience coming to this location.
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December 2022 by Dean O.
Another Branch across town failed to sign a cashier check the day prior. The car dealership pointed it out when I handed the checks over. I didn't have a receipt for my Cashiers check. Headed to this El Cajon Branch. The person who greeted me could tell I was freaking out inside. They corrected the issue and I was out the door in under 10min. THANK YOU!
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November 2022 by Joseph Daniel
they lie about the hours they’re open, they close at 5 not 6 and if you call them; they will lie to you saying “ your at the wrong location”… what a joke…i was literally standing outside when billy the accountant told me over the phone he was standing at the same door and saw no one… how can you be on the line and be standing at the door at that exact moment…. navy feeeral should stop lying to it’s members…
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October 2022 by Ash Toten
Never had a bad experience with this place. The few bad reviews I've read kind of sound like Karen reviews, or out of the banks control. Someone complained about only two people being there one day, like it takes about two brain cells to work out that maybe that's due to uncontrollably problems like... idk... several staff members falling ill with covid? Or homeless people being around. It's El Cajon, where isn't there a good bit of homeless people around?
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September 2022 by IDRISS MOHAMAD
The best bank In United States Specially if you deal with Ms. Raya
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September 2022 by Ellyn Reid
The only NFCU branch I've ever been to in San Diego that makes you waste your time in the teller's line to pick up a check you ordered online.
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June 2022 by Louis Jr
Brianne and John were extremely professional. Military precision with their customer service.. Thanks always treated with the utmost respect..
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March 2022 by Junie Keopaseuth
This location here is nice and clean and not too busy on the week days. All the staff there are really nice and great smiles.I would like to thank Brianne & Melanissa for helping me open a new account on 03/15/22. It was nice n quick great customer service. Melanissa was new and she was doing great you go girl.
