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March 2024 by lisa H
They got me scheduled within a few days of my call, and back on the road within about an hour. Professional, friendly, very nice folks!
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February 2024 by Mark Collins
Incredibly helpful service department. Walked me through all of my options and was blunt in offering advice and pointing me in the right direction. After getting the run around from a bunch of other folks this service department finally answered all my questions. So grateful - would highly recommend.
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February 2024 by Russell Gay
I would give 10 stars if possible. I had several items repaired on my travel trailer including some custom welding, slide cable replacement and a new air conditioner. The customer service was above and beyond. Angie called me almost every day letting me know the progress and cost of the repairs. When it came time for me to pick up the trailer I came down with pneumonia. I called and ask if I could wait a few days before picking up the trailer. Angie assured me it was no problem and wished me a speedy recovery. When I picked up my trailer Angie had Robert the technician go over all repairs. Robert went above and beyond repairing my trailer. Great experience for me to have such great customer service and great care taken to get my repairs done. JOB WELL DONE!Russ
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February 2024 by M D
Excellent customer service. Honest reliable work.
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February 2024 by Ryan Micheal Romero
These guys are true professionals. They will assist you living the RV life. They put Safety First, and they put people in front of money. I have used this company multiple times and always left feeling really well about my money being spent.
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February 2024 by Elizabeth Blow
Excellent service & good prices on parts & labor. Cares about their customers. Highly recommend!!!
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February 2024 by Michael Neely
Awesome service and great facility. Zac Dow and David Leon provided excellent customer service. Their onsite tech was very thorough in explaining issues and solutions. I would recommend Rick’s RV center to any RVer needing service or repair.
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December 2023 by Lisa Konarska
Always have outstanding RV repairs; breaks, electrical at Rick’s RV. Anjie provides timely and informative updates which are also appreciated! Highly recommend their work!
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December 2023 by Timothy Kubota
Super honest and a pleasure to deal with from Angie the service contact lady to the techs that work their magic on rv’s. Highly, highly recommended!! Thanks y’all!
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November 2023 by Debbie Glover
I can not say enough about the service and technical support we received from Rick's RV Center. Being broke down in an RV is stressful. We are from out of town (Virginia), and I called Rick's Rv on Monday and explained our issue and Anjie, the service advisor, said she would call me back in about 10 minutes. They fit us in on Tuesday for service and troubleshooting (how blessed) and ordered our parts! The parts came in late after noon on Wednesday. Anjie called and requested us to be at the service center first thing Thursday morning. Here it is Thursday at 11:00 A.M. and we now have air conditioning running in our RV. To make matters even more complicated, this work was completed under an extended warranty purchased at a dealer in Virginia. All details were handled by our competent service advisor. The technical staff here were great and explained why the compressor went out! If you need a competent, honest, friendly team to work on your RV, this is the place! Oh, did I mention my dog was aloud to wait in the waiting room while we got repaired. I can not say enough about the Team at Rick's RV! Thanks for your service!
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November 2023 by John Smith
I am so glad that Rick's is now owned by El Cajon ford. Before that I wouldn't recommend Rick's. Now Rick's is my go to place for all my needs.
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July 2023 by Charles Howard
Very caring and detailed help with anything pertaining to RVs and trailers very helpful people. If they don't have it, they will tell you where you can get it
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July 2023 by Ty Wheeler
Rick's RV Center is an upstanding establishment in my book. My family and I are full timers and were traveling to San Diego when we lost our drive shaft on the I-8. Rick's treated out home like it was their home. They were very understanding our situation and worked with us to make sure our rig was fixed in a timely manner so we could get back on the road. They even watered our plants while we were gone! A definite must visit for any Ford chassis/engine rigs, and probably other stuff too.
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July 2023 by Jason Warren
The place is garbage paid them for a diagnostics on my 1992 motorhome. They lied to me and told me they didn’t want nothing to do with. It had my motorhome for a week didn’t do nothing to it.
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May 2023 by Donald Stoffel
I have had Ricks work on my trailer and RV. They are fast and always do a great job!
