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January 2024 by Jon M.
I have bought all of my sunglasses through sunglass hut. But I will never buy another pair from any of there stores again solely based off the terrible customer service at this store.. Went in to return a pair that I did not wear even once. The employee pointed to a scratch I couldn't even see. She said she couldn't return without a manager. I asked when the manager would be by and she said she had no idea. I emphasized that I couldn't even see the scratch she was talking about and she just said yeah I can't help you. Very rude never again will I patronize your Buisness
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September 2023 by Bruce P
Whoever helped us was amazing! I didn't get his name but he was helpful with suggesting styles for both my wife and I, was knowledgeable about all the treatments on the lenses and helped me obtain the most value for our dollar. We wound up purchasing 4 pairs (on a gift card) and walked away feeling like we made good choices. Not once did he try to "upsell" us or suggest the more expensive brands. He listened to what we wanted and made suggestions based on our requests. I wish everyone I dealt with at retail stores treated us that way.
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July 2023 by Katie Weatherup
I had a lovely experience. The people working there were super patient, available to engage and give feedback on styles on me as well as giving me space to dither. The man working there even dug out another style that wasn't on display once he had a feel for what I liked. Lot's of choices. It was my first time buying nicer sunglasses and it was a great experience all the way around. I think my sunglasses may be cooler than I am, but I can live with that :-)
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June 2023 by kassandra olivo
Makayla store associate was very rude and unprofessional, she creative an uncomfortable environment while I was in the store. Her mannerism is very aggressive. I understand that her job may be stressful but the way she conducted herself under stress is poor customer service. Sunglass Hut should provider her with professional training so she can gain the skills she lacked. It speak poorly of Sunglass Hut.
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May 2023 by Kathleen Roberti
The representative for Sunglass Hut, Jennifer, was wonderful. She was patient and answered all our questions. What I love is I didn't feel pressured or rushed. Really love the sunglasses and thank you Jennifer for the great service.
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March 2023 by Noemi G.
I got my sun glasses today a young gentleman name Brandon was very helpful, quint and honest great customer service
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October 2022 by Consuelo Cabrera
wesome service , they were really patient and understanding since I brought my babies to the store to buy my husband his present . I will definitely go back anytime .
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August 2022 by Jason Barritt
Ridiculous. Good bye. Sun glass hut. Don't ever accuse me off scratching glasses I've never wore. If they had scratches you sold them with scratches and I still can't see the scratches.
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July 2022 by Brandon Bigelow
Return policy is horrible. Wife bought me sunglasses from an outlet 5 hours away. When she gave them to me they had a small scratch right in the center. Took them back to exchange and they told me I would have to drive 5 hours to exchange them.
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July 2022 by Michael Braham
Brandon was a great help. Very friendly and informative.
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July 2022 by Lawrence Yakou
Went to return sunglasses purchased within the return time frame and was denied a return. Sunglasses from Sunglass hut can be returned to any location, but the ignorant manager (who was not even in the store and was absent for a few hours) insisted I had to return it from the original store I had purchased it from. Refrain from buying from the store, order some on eBay for cheaper.
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March 2022 by SBC SBC
Liked the frame choices.
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March 2022 by Robert Krueger
Very friendly employees.
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March 2022 by Jared Acierno
Terrible. Not even a hut
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February 2022 by Siran J.
I went here to buy a pair of sunglasses and the guy never even looked up on March 1, 2022 at 6pm. He just kept looking down at whatever it was that was so entertaining.