-
April 2023 by Xavier Lopez
Wow, this place is amazing and management knows how to hire the right people. I called 20 minutes before closing and Tomisha picked up the phone. I have never heard some one so enthusiastic and personable as her. I did not find her level of customer service with other storage companies in the area. Tomisha sold me on the unit the moment she took the time to respond to my question in a manner that was respectful and caring. Tomisha needs a raise because her personable deminer over the phone sold me on the storage unit and company. Thank you Tomisha and I hope management sees this, and does every thing in their power to retain her as a manager. It is employees like this that drive customers like myself to use The Attic Self Stage company.
-
September 2022 by jose medina
Great service
-
May 2022 by Greg Wright
Great staff, very accommodating, great service. Highly recommended
-
April 2022 by Melodie Carolus
Not good. Closes waaaayy to early, 9 am thru 6 pm if you work after 5 pm forget about getting to the unit, if you do... you won't get to stay long. Other storeage facilities close at 9 or 10 pm ! And open at 6am... a better choice to store your stuff other places and facility areas.
-
April 2022 by Margaret Belknap
Michelle was a very rude associate. She was very disrespectful. She is an awful representative for The Attic Self Storage. They need to get rid of Michelle!
-
April 2022 by Aquina King
"Worst experience Ever! Michelle was very unprofessional from the time I entered in the gate. Spoke to me very rudely and shouted she sold my unit I had reservations for. She gave me a hard time and resfused for awhile to give me her name and supervisor information. They close at 6pm. I arrived at 5:25pm which should be enough time to view a unit and make payment. My email confirmation DID NOT disclose I had to be their by 4pm or my reservation would be canceled, nor did Michelle disclose that information over the phone or give me a courtesy call to see if I still wanted the unit. She also did not attempt to show me any other available options. She spoke to me so poorly that it's as if she didn't want me to rent a space at all from the company. I'm very confused to why I was treated with such poor customer service. If those are the company rules, the rules need to be disclosed while making a reservation and also when staff are calling and confirming reservations. And please explain politely with respect towards the customer.
-
January 2022 by Cedric H.
my first experience with storages and Wow i always heard messed up stories of the mean and scan less storage managers and facility workers how they take your stuff and sell your stuff. Now i see what these all mouth people problem was them self's. Bottomline the Attic Self Storage has a great group of people employed there who are willing to go out there way to work with you no matter what our problems our they really care. i was homeless for my first time in my 59 years and only place i had to go was to my storage and go through my things But they didn't harass me they helped me find my way through and cared to find out what's going on and gave my family a chance to help save my property. Now that's Humanity and understanding. I couldn't have picked a better place to trust my property. Thanks you guys your the best and greatly appreciate knowing you one in a million. Cedric Harvey space D 10.
-
November 2020 by Susan Reeves
Well maintained, clean, professional, location updated very well. Entrance code with automatic gate, very secure, safe... Someone is on-site 24/7. Great business! Highly recommend.
-
September 2020 by Steven Shaffer
Great staff
-
August 2020 by Alex Hermiz
I just rented a new unit, Cindy and Kathy were very helpful. I appreciate how Cindy help me and gave me excellent Service, I will always recommend for people to come to the Attac Self Storage.
-
July 2020 by Celeste R.
These guys are the bees knees! I'm a repeat customer from last year. They are super professional, not scammers, really helpful and just good people. Happy to be stopping in and get a locker here again. Highly recommended. Nice to see you again!
-
June 2020 by Ty Gilbert
Easy, pleasurable experience.
-
February 2020 by Insert Name
Great people. When I FINALLY got a place after living in my car for two years, the staff knocked my socks off with their levels of kindness. I think about them all the time. These are some really great folks. As good as it gets.
-
September 2019 by frank costello
Good service
-
August 2019 by Big Dog
These people were BETTER than family. They went so far above what any storage place does. I'm thrilled with my storage experience here. They have hearts of gold and really cared about me. Thank you Tosha, Dave and especially Cindy. You guys were incredibly kind. Honestly, it was a life changing experience.
