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February 2024 by Dawn M.
The store was dirtier that I've ever seen it before! Gross! Not just jumbled after other shopping, fertilizer spilled, dog food spilled, dog poop on an aisle, mdse on the floor, etc. The bathroom was simply shameful. There was such a shabby, pitiful selection in several areas of the store. I had to question if they were closing or not. Checkout was an absolute joke. We did end up buying a few things. 2 bags of chicken feed, a bag of dog treats, a couple of shirts & a few other little items. We were rung up, we paid & were simply dismissed. No bag offered. Nothing. we pushed the cart carrying our items to the truck & placed everything inside. I was pushing the cart back & I saw that the next customer in line got his items nicely bagged. We won't be back. Tractor Supply is not the only feed store in town.
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January 2024 by Reagan B.
Best store in the franchise! Marnie the store manager keeps the shelves stocked and employees in tip top shape. Always a great experience and friendly staff. Good prices and selection.
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January 2024 by Robert S.
This is the worst store.. I have read a few of the one star reviews here and they are very close to the type of service I have received.. This is the third time I ordered online and the third time they did not have everything they claimed to have in stock, I paid for what I ordered and about three hours later, after they charged my bank account for a third time, I have received an email stating some items were canceled because they did not have them in stock, so I spoke over the phone with the person processing my order, she said, rudely, don't worry we will adjust the payment, which they did, and then charged a second time for the canceled items on the order so I was actually charged twice. Upon calling the store they were very rude and gave me a second number to call. Calling that number They claimed they refunded the money right then and there, they claimed that they would send me an email which they did not, so I am now out $95... If you can avoid this store, everything that I was going to buy there they have it at another store, which I will now be buying from. The store does not have the items in stock that they claim to have when you go online and search. And when you try and talk to someone, they are very rude.
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December 2023 by Patrick W.
Place barely deserves one star.. Every single time you go there they never ever restock or have what they advertise..The lazy workers give the same line every time..We only have whats on the shelf..Very Very lazy crew never moving an inch to try to help you. Been there for Fire place logs,pants,jackets,all type of merchandise and they do not ever restock..Horrible. We would go back weekly for a month and not once did they have stock of what we inquiried about weekly for 2-3 weeks. In theory it should be a great store if they did inventory even monthly. Simple things like reflector house numbers they dont reorder. Id say go elsewhere until the manager gets focused big time on the 100's items out of stock,reorder and fill your shelves.
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December 2023 by Stephen B.
Two stars for providing a prompt receipt when order was cancelled. Ordered 12:58pm yesterday. Followed up 4pm when no delivery communication was received. Told would be today. Ok. That's not a big deal. Estimated delivery before noon. So still not same day for orders placed before 2pm but understandable. 11:30 am today. No call. Website shows order not trackable. Call back. Clerk says it will be delivered Saturday. Three days post order. For same day delivery. Ask for manager. Manager communicates it will be tonight by 5pm. We have animals. Need the materials. The discrepancy is somewhat the fault of their corporate / web team over promising what the store cannot deliver on. Website says orders placed prior to 2pm receive same day delivery. Simple enough. We live in the Amazon age. Simple. Quick. Cost effective. Don't over promise when the delivery driver come to find out is stretched thinly well beyond what they can deliver on. The inconvenience following up, now canceling is the waste of a customers time. Company's want our money, but over promising and under delivering is not how you get my repeat business. Common sense. If late. Call or text. Provide eta. Manage expectations. The manager seems nice enough but didn't seem to grasp that time spent following up is their issue. Put yourself if the customers shoes. You promised. We're inconvenienced. Don't recommend. Unless you are ok with no follow through and having to babysit your order.
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December 2023 by Mike S.
ALL THE STUFF YOU NEED! If you ever need outdoor stuff or farm stuff, they got it!! RANDOM STUFF YOU NEED Have you ever been here?? The most random stuff! You didn't know you needed baby chickens but they have them and you need them haha GYM MATS Hidden gem for gym mats. They call them "horse stall mats." THE STAFF Absolutely friendly and amazing! Go check it out!
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November 2023 by Tiffanny O.
The other employees were super kind and helpful, but the very first employee that I talked to had absolutely no idea where anything was, had the absolute worst attitude, was super rude, and just seemed to have no respect for customers or appreciation for any of her fellow employees. I asked id I could speak the manager for maybe some insight on what I needed to find, and it turned out that, with an aggressively rude remark, she, in fact, WAS THE MANAGER?? Her name was Marni, and not only was she rude and disrespectful to me, had no education about anything in the store, but also ordered around her employees to do what I asked of her in the most hateful way. I always come to the store and this was one of the first times I had ever seen her and I am not even sure I will ever come back knowing that wench is running it. it's absolutely appalling that someone so awful and with absolutely no people skills could be in charge of a store. I honestly feel so bad for all of the employees under her wrath. If you see a brunette woman about 5"8' I highly suggest you do not approach her unless you want to be disrespected and treated like manure.
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November 2023 by angelina b.
The have a very large selection for dogs and the staff is always quick and helpful when I need help finding items.
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September 2023 by Bob S.
I remember the first time I went to tractor supply. It's like the first time in Bass Pro shop or Home Depot! I usually go in and it seems selves are depleted and frustrating but ok...Now the reason I post this review because I was steamed. I was in picking up some things I needed for a boat project. I bought almost $500 which included 3 pairs of jeans, a battery powered light to use on project and a Quick start battery charger I'd wanted for a long time. Light and charger were on.a sale area. I got home opened it none off clamps or attachments were in charger box. No power chord. Nothing. The light would go on and off. Jeans were great except size and needed exchange. Now the scene is set for my visit to return and exchange. Long story longer they would not allow me to return it. It had been 2 days, i had receipt and on top she was condescending and rude. I could not believe what I was hearing. Told me it was company policy. The second part was the exchange which was even more unbelievably bad. I had my Jeans on checkout counter and said just needed different size. I said I can put these back since i was going to use them to find which style etc they were. So after not accepting my returns i brought the right sized jeans up for her to check them out do paperwork. She literally asked me where the return jeans were? I said i put them back. Well she said why did u put them back? Tells me that's what a return is isn't it? After watching me carry them to where they went. Totally rude and disrespectful and frankly embarrassing in front of the store The Tractor Supply accepts all returns according to their website. I finally said ya know I don't want them. Well they are perfect, never worn and receipt. Insisted on giving me a gift card. This isn't over. This is 100% accurate and if anything worse than I'm describing.
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September 2023 by Chris Mcway
Great customer service, but if you have animals and like to feed them the same food consistently.... its not suoer easy to do so at this location.
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August 2023 by R Alvarado
Got 4 guinea fowl around April. One past, another was born with both legs defective. Make sure when buying chicks they are as close to 2 months as possible from this to happening. I love my guinea fowl!UPDATE: around June I bought some more baby chicks and followed my own advice.
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July 2023 by only1adan
Cashier with attitude and seemed like she ain’t wanna work. i think her name was like misha.
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July 2023 by Carol Carol
Clerk pushed past me in isle making me get out of her way. Same cashier at check out. Extremely slow check out with long lines. I tried to make an exchange. Checked bin price to get same priced item. Rope purchase. Was told it was higher price. Paid higher price than what sign on bin said.
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June 2023 by Jessica A.
Been shopping here for years. They have an all pets welcome policy. Apparently that's changed with no signage or notice to not allow our fully vaccinated parrot. While being on the complete opposite side of the store from the chick section we were informed quite rudely and suddenly to be exit the store immediately. Pretty sure avian flu is spread by bird to bird contact or touching of surfaces. (There's a USDA bulletin released about it. ) Could have been informed nicely that I wouldn't be able to go near the chicken enclosure or offered to check me out first. Super rude service, no signage and poor communication by a sales associate. This is the store that goes viral for allowing every possibly type of animal into their store. Should probably adjust their website and have signage to prevent throwing shoppers and their children out of the store while trying to pick our Father's Day presents. Poorly handled. Will be shopping elsewhere from now on. Will spend our money at a local feed store with the business for our livestock company.
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May 2023 by Jacqueline Stauch
Need to come here more often because they have a great selection of gardening products.
