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March 2024 by Ayana H.
This is the worst pharmacy ever , i have a ear infection and have been waiting for a prescription to be filled for 3 hours and their excuse is "we're behind" that's unacceptable , so because you guys don't have enough staff I have to sit in pain for hours ??? On top of that I've been waiting over two week for my full birth control prescription! Every time I bring this up it's as if they have no idea what I'm talking about and then say they need a couple more days . Please do not use this pharmacy unless you don't mind being disappointed, in pain , and without your needed medication. Literally the worst pharmacy in San Diego
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March 2024 by Anthony J.
Worst pharmacy ever, very unprofessional. Every time I try to get my medication "oh it'll be 45 min ok" show up" oh it'll be 45 minutes "show up "oh it's being worked on" 3 hours sitting in my car with a back disease is not my cup of tea. If you're going to take a lifetime let us know don't lie, the truth of it will be 3 hours saves me a lot of hard ache. They have a lot of excuses all b.s. just tell us or at least me you have to wait for 4 hours, I'll understand more than Walgreens pissing me off making me come back 3 times. Seriously pick it up guys people depend on you to be fast and courteous not slow and people are a burden, pharmacists literally help the sick so making them feel like a burden because you're working is messed up.
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February 2024 by joseph leblanc
This is the worst and I mean worst for filling medications in EL CAJON! Doctors put in meds at 1pm and you get there at 5 6 hours later and they tell you to wait a hour before pick up! It’s ridiculous! Super understaff HIRE MORE PHARMACIST!
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February 2024 by Joe Mendoza
Worst customer service experience Lance the manager has no clue on what his doing everything i asked him he literally answered with a "i dont know" the guy is clueless on what hes doing. Something wrong with the guy. Probably hates his life and doesn't like working there. Hes not there to help anybody.
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February 2024 by dread jr
Don't go to this pharmacy, worst service, always make u wait,or something with your insurance or the employees don't know what they doing plus don't call u for pick up your medicine...?
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February 2024 by A B.
Their pharmacy department makes me want to rip my hair. Bad customer service with technicians who don't really know how to do their jobs.
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January 2024 by Elizabeth Powell
I am giving this place poor reviews since I had an appointment and I had to wait so long to get shots.
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January 2024 by Kasey Bliesath
I love the drive-thru pharmacy, it can make things so nice. However, they tend to be so slow! Sometimes they take much longer than needed in the pharmacy!!
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January 2024 by Jun J
24 hour store is a 24 hour store. I had to drive all the way from the Midway location to this store to get what I needed. This is the ONLY 24 hour location in a 20-30 mile radius. At least this store is OPEN and had a steady stream of customers buying.
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January 2024 by Adam Adam
The worst pharmacy in town Very bad customer service don’t come to the store
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January 2024 by Ciara C.
Came at 12:15 for a drive thru Covid test for my fiance, as instructed in the email, and the pharmacist not only laughed at my partner for trying to take the test but insisted they don’t do that and that he’s supposed to come inside. She argued with him over the instructions, didn’t accommodate him after we waited in line, and never apologized. Completely condescending, and stupid to make folks who know they have Covid but need the documentation to come INSIDE your store. Do BETTER.
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January 2024 by Julianna M.
currently here been waiting 1.5 hours and no end in sight. everyone here is sitting and waiting and getting frustrated and the people behind the counter seem unsure what status things are at and how long things will take. the also did not even start my prescription until i arrived at the store. I respect what it takes to be a pharmacist and im sure they are very intelligent but they need more training on the system and efficiency. Also when its ready they aren't calling peoples names even though we are all sitting right in front on the window. sorry this sucks
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December 2023 by Lorry G.
Unbelievably inefficient, they've lost my fathers Rx twice in thei shelf! 100% poor organization and filing system. staff is not experienced and slow. I stood in line 3 separate times over 45 min. while my ailing father sits in the car. I am visiting from Seattle and cannot believe how poorly this pharmacy is ran. I will switch my fathers many Rx to CVS and online with another company. Do not come to this pharmacy,
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December 2023 by Wendy Olague
Great customer service Carla was very helpful and welcoming
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December 2023 by Nancy T.
Wouldn't recommend them to my worst enemies. Pharmacy has such a high turn over rate that nobody ever has any idea what is going on. Long lines due to this. Be prepared to argue with someone and also be in line for 45 minutes no matter what time of day . Might as well drive to a different location shocked they are still in business . Can't give 0 stars so 1