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November 2023 by Karina Aguilar
I have worked with dealerships in the past, but El Centro Motors went above and beyond my expectations. Everyone I worked with in the sales and financial department offered excellent customer service. Very attentive, courteous, and knowledgeable. Jesus Enriquez earned my trust and business, making my purchase smooth and easy to deal with. I will return. I recommend El Centro Motors 100%.
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November 2023 by Annie Ag
Excellent customer service from the moment I arrived until the moment I left, very profesional and trustworthy, the owner of the agency and the finance reps , I was given a very good deal and I am very satisfied with my lease and will continue to be a customer there.
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October 2023 by Steve Campos
Buying from El Centro Motors is always a great experience! I have purchased three cars here and I live in SW Riverside County.Their staff goes above and beyond the call of duty. With every purchase, they have always made me and wife and family feel like valued customers.The next time I am in the market for another car, I know who to call first.
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October 2023 by Rose & Taylor Holmes
Our advisor was Joel Serna and he was professional, and took his time explaining and letting me what to expect .When I picked my truck up, Mr. Serna was very patient in explaining everything that was done and the 12 point checklist which exceeded my expectation for an oil change. So without saying I was very impressed with what quick-lane offered and did. I was really impressed with the work, service and professionalism
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September 2023 by Allen Brown
Thank you AJ and John!I don’t write many reviews, but I had to go out of my way to provide a review as the service department at El Centro Motors went above and beyond to provide us with excellent service when we needed it the most. AJ was the service manager and Jeff was the technician that help us with our Ford F250 diesel. We were coming from San Diego. On our way to Parker and our truck stopped working in El Centro. Without an appointment and a bit of a panic I called El Centro Motors, where they transferred me to AJ. When we arrived, he put his best diesel technician on our truck to assist. These guys are great! I can’t say enough good stuff about them and their professionalism and sharing of knowledge about our diesel.
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September 2023 by Christine B.
I don't write many reviews, but I had to go out of my way to provide a review as the service department at El Centro Motors went above and beyond to provide us with excellent service when we needed it the most. AJ was the service manager and Jeff was the technician that help us with our Ford F250 diesel. We were coming from San Diego. On our way to Parker and our truck stopped working in El Centro. Without an appointment and a bit of a panic I called El Centro Motors, where they transferred me to AJ. When we arrived, he put his best diesel technician on our truck to assist. These guys are great! I can't say enough good stuff about them and their professionalism and sharing of knowledge about our diesel.
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August 2023 by Jeanie Morshead
First time I have purchased a vehicle through this dealership. Couldn't be happier with the experience. Everyone was awesome and knowledgeable and very professional. I would especially like to commend Cedric, Luis and Alex for their assistance in getting my vehicle ready, doing the contract, and helping me to get on the road. The process was very efficient. Very receptive to my input. So refreshing to have such a positive experience at a car dealership.
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August 2023 by Martin Manzo
Received excellent customer service from Jose their service advisor, I would drive the 2hrs to get my vehicle serviced here. Excellent communication and helpful attitude
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August 2023 by Jorge Ortiz
Outstanding Team. Everything was done before I arrived. I highly recommend El Centro Motors. Great buying experience.
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July 2023 by Sherri Depper
My family and are were taking a road trip from Houston, TX to Los Angeles and back again. We were doing a stretch from Los Angeles to Mesa, AZ. Our 2019 Lincoln Navigator overheated coming out of the valley near Imperial. We were a little scared - it was 114-118 degrees out, didn’t really know where we were and had our entire family in the car. Found a tow truck and they suggested taking our vehicle to El Centro Motors, and I’m so glad we did! We came close to the end of the business day, so they weren’t able to fix it that night, but AJ did call ahead to Hertz so we could get a rental car for the night, got his Shuttle Driver Mike to drive us over to Hertz stat. Our Navigator was fixed by 10 the next morning (cracked radiator hose) and we were on our way They even washed the car! We can’t thank AJ and his service team enough for getting us on the road safe and sound and really only losing 4 hours out of our journey. Thanks guys!!
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June 2023 by Al Z
My truck had a major malfunction in that the injectors were faulty and needed replacing. The truck was towed to El Centro Motors QUICKLANE. I was told of the problem and what was to be done. Parts were ordered and my truck was fixed less than a week. Great Communication and Service. Thank You to all.
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June 2023 by Still fishing San Diego California
Good experience with sales man Eddie an his boy in finance was awesome .I'll be buying all my Future vehicles from elcentro motors
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May 2023 by Sylvia
Went to service department and Jose Mercard helped me with my Explorer. He was very helpful and friendly. Glad he got my suv fixed!
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May 2023 by Christina Gonzalez
Great service super friendly service was done super quick they treated me with respect and made sure I knew important information that I need to get taken care of I’m glad I was able to get my car serviced in Brawley and not have to go all the way to el centro
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April 2023 by Aztlan lo
In overall great service but, it is unconvinced for people like me, to pay an extra fee when using a credit/debit card. I understand the whole scenario about cards, but in the customer side, it feels paying a fee to pay the service.Thanks!