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November 2023 by Oswaldo Arreaza
Excellent service and very polite people, as well as very well informed. I just bought my second car with them and one thing I can say is that they treat you the same way they would treat their best customer. 5 Stars and ✨️ delighted with my new 2024❤️✨️?
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September 2023 by Matthew K.
The service department is horrible. Sorry to put you all on blast but the service is abysmal. I stood there in this pathetic trailer, waited 30 minutes just to drop off my car, was only told 8 words in 30 minutes. No apology for keeping me waiting. Their system sucks. There was another customer who had a new issue after a service was done and Hyundai took no responsibility and insisted the customer had to schedule another appointment and pay to have it fixed. Took 8+ hours for my oil change even though I scheduled the appointment ahead of time. Absolutely abysmal. By the way, not only does the service sucks. The cars suck. 60k miles into my hybrid and the MPG dropped from 50 to 40 MPG. Don't buy these crap cars. The 10 year 100k mile warranties barely get honored especially from this dealership service department. Don't get ripped off folks.
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September 2023 by Get Social with Lisa
Eddie in service was GREAT!!Had a few dashboard lights come on, a recall, needed front breaks, an oil change and coolant charge-up... Eddie kept me informed every step of the way and was very pleasant about it.
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August 2023 by Christine Bronk
I would like to make a shout out to Imperial Valley Hyundai on their excellent , friendly staff.I was provided with a stress free experience when it came down to getting all my questions answered about my payoff of my vehicle before making a payment. Thanks Diane!! Very happy with your professionalism.
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July 2023 by David Aguilar
Unlike many other car dealerships I've been to, all the salespeople were very kind and didn't pressure me into buying a vehicle. It felt as if they were trying their best to find a car that seemed tailored to me. It was a very fast proccess as well unlike many other dealerships I've been to.
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July 2023 by denisse rodriguez
I want to give a huge shout out to Hector Salcedo. He definitely has great costumer service and PATIENCE , helped my family and I choose the right car. Once again thank you and see you soon !!
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July 2023 by DG 28
Excellent service that I received from Luis Reynoso. He knew how to answer all my questions and was very kind at all times. He helped me find the best car option for me. He has definitely convinced me to buy at Hyundai. 100% recommended.
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July 2023 by Jay Gonzalez
Awesome customer service, Matthew Leyva was the sales person that helped us. Made us feel stress free and happy. Very satisfied with the purchase.
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July 2023 by Claudia Rangel
I had a great experience with Matthew Leyva and the whole staff. Very professional and helpful. Very recommended to anyone wanting fast and easy to work with service !!
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July 2023 by Ariana Tiebout
Matthew Leyva is the sales rep to see! He was informative, professional, polite and very nice. He answered any questions I had. I definitely look forward to working with him again in the future if I need too. I highly recommend him!
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July 2023 by alfonso rodriguez
If I could give Hector Salcedo 10 stars I would! He’s the best! He’s polite, courteous, and patient! Always with a smile and very helpful. Thank you Hector for everything! The best, hands down!
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July 2023 by Alan Rosenberg
Just purchased my first vehicle from Luis Reynoso. He listened to what I was looking for and helped me choose the right car for me. I would (and already have) recommend him to people I know. I will be a return customer, for sure!
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July 2023 by Modesta Flores
I don’t write reviews often, but Salma was absolutely amazing. She was patient, understanding and helpful. Overall, she made my experience enjoyable!
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July 2023 by Melody
Totally satisfied with my experience! I got the best treatment with my dealer Hector Salcedo, he was such a nice and attentive salesman, very patient, everything was on point and definitely super professional. Hope going back soon!
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July 2023 by Cassandra Esparza
Salma was very helpful and attentive yesterday. I called in with a question regarding my car and she was able to direct me to the right person. She gathered all the information to all my questions and had answer to every question. She is awesome. I will definitely be looking for her next time I go in.
