-
December 2023 by Richard M.
I went for a car wash on 12/07/23. they staff locked the keys inside car. I was told by clerk who was cashier that he would open it with a certain device. I waited a while and nobody did anything so I went to ask what was happening. That same cashier says to me that he too busy with other customers. This boy was one rude person, he acted like I was to blame for the whole incident. I advise all to stay away from this unprofessional establishment.
-
December 2023 by Trinity F.
Firstly, the customer service was friendly enough. my guy and I brought both vehicles for inside and out cleaning. they left fuel door open and let cars air dry. Now here's where I call bs. at least 8 vehicles came in after us and ours was left unattended while they worked to get the others taken care of. we are African American and the others were either Spanish or Mexican or both. The preferential treatment I saw being given was hurtful. All of them had come and gone as well as others while our cars sat. Finally when we walked over to see what was going on we found a poorly done job all around. it wasn't even vacuumed properly they had not moved the seats at all. They went over it. Still, I'll never return to this place. I'd do it myself first. the covert racism is sickening and the subpar work is trash. This is Imperial CA location
-
November 2023 by Paul B.
Had my vehicle washed at Romeo's. My truck looks clean. But I had issues with their finished work. They corrected what I noted. I later noticed that my vehicle was not properly wiped down. I ended up doing it myself. Under staffed. Quality for the price is acceptable if you don't mind finishing up the job yourself.
-
September 2023 by Desiree B.
If I could put zero stars as a rating, I would . Took my car to romeos and they broke my fuel door. When i took it to get washed, I was happily waiting to see my car come out of the machine and noticed my fuel door had been opened and they did not even let me know that there had been something that happened. I was stuck at a gas station days later for one hour trying to open my stuck fuel door. .
-
September 2023 by Al Zanetti
Hot. Wet. And no one there. Just pressure water. No soap. Never is. But. I like it
-
August 2023 by Carlos Y.
Requested option 2 and the interior was not well vacuumed, the board and glove compartment was still dirt. I do appreciate they did it in a very timely manner. For the service requested and the value of what I received I would say that it was expensive since I was expecting a little bit more.
-
July 2023 by Melody J.
Love this place cleaned my car really good, service was amazing. The bosses were extremely helpful. I has juice and a lot of dirt in my car and everything was cleaned.
-
April 2023 by Micah K.
If I could leave a no star review I would. I just went in to get my truck washed. The guy who vacuumed my car did not vac I'm the back seat of my truck or under the front seats. He made no effort at all. There was a film on the truck and blue soap marks (I'm assuming soap) down each side of the truck. They did not wipe anything down on the inside. THIS WAS THE WORSE CAR WASH I HAVE EVER RECEIVED. If I could have gotten my tip back I would have. I did go back to the vacuum guy and use his vacuum again. However he did understand what was happening. I don't know how this place is still in business. TERRIBLE
-
August 2022 by H R.
horrible customer service the worst. save yourself the aggravation. i went back after years of not going there just to be remind why i don't go there.
-
May 2022 by Gaby O.
Ugh! Don't recommend! Romeo's Car Wash has substandard service! So...I get to this car wash and there was only one worker there, okay, fine... the worker saw me waiting several minutes but helped someone else that got there after I did. Several minutes later he approaches and I asked him how long the wait was for a car wash and the guys says ( in a rude tone of voice),"I don't know, about 40 minutes." I said, "That's ok, I'll go elsewhere." I made a U turn and found another self-car wash just a minute away, iClean Car Wash. This other car wash was great. Wow! Amazing experience! I was in and out within 5-10 minutes! I had to vacuum my car myself but that was ok. So glad the I-hate-the-world guy at Romeo's car wash acted like a POS because no one should waste a penny or time at businesses like that!
-
August 2021 by Edward H.
This place is a HIT & MISS. DO NOT let them wash your car if the owners are not around. Unless your in dyer need much better to do it yourself or go to AM/PM drive thru, at least there you will expect the poor results...
-
August 2021 by Marjorie C.
Horrible car wash!! Horrible workers completely lazy. Save your self time and money and go somewhere else! Guy in the office is absolutely disgusting has attitude and just gross! Never been to such a horrible car wash!!
-
July 2021 by angela L.
I wouldn't even rate this place one star. I have given them multiple chances to do better. I paid $27 for the top wash. My son took it. It came back so dirty. Back of car not vacuumed, back window dirty. I paid for a moral tires and inside and out. Tires were not done. Don't Go here!!!
-
June 2021 by mark johnson
I used the Hobby Shop.Juan the auto hobby mgr. Is knowledgeable,Cheerful & Professional.
-
January 2021 by Keon Williams
The power washers is not working
