Planet Fitness offers a welcoming and clean environment where members can build strength at their own pace in a Judgement Free Zone®. With over 2,700 locations and top-quality equipment, it’s a place suitable for everyone. The staff is generally helpful and lively, with management and team members who motivate members to reach their goals. Many locations, like the one in El Centro, are praised for their friendly atmosphere and attentive management that makes members feel at home. The facilities include clean bathrooms, showers, lockers, and a safe environment. Members appreciate the low crowd levels and minimal wait times for equipment, making workouts more convenient. However, some reviews mention the need for more staff during busy hours, especially for certain equipment like the bench press, and some areas, such as the ab segment, are considered underused. Overall, Planet Fitness is seen as a good place to exercise, with friendly staff and a clean, safe setting that encourages members to be their best.
Is it necessary for your employees to vacuum or sweep around your feet while you’re working out? They don’t respect personal space when cleaning, and it’s distracting. I also find it very rude on the part of your employees.”
February 2026
Always full, customer service is great. Kuddos for the staff!
January 2026
Needed help with billing and their staff member Michael was very good to work with over the phone
