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December 2023 by Richard M.
I went for a car wash on 12/07/23. they staff locked the keys inside car. I was told by clerk who was cashier that he would open it with a certain device. I waited a while and nobody did anything so I went to ask what was happening. That same cashier says to me that he too busy with other customers. This boy was one rude person, he acted like I was to blame for the whole incident. I advise all to stay away from this unprofessional establishment.
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December 2023 by Trinity F.
Firstly, the customer service was friendly enough. my guy and I brought both vehicles for inside and out cleaning. they left fuel door open and let cars air dry. Now here's where I call bs. at least 8 vehicles came in after us and ours was left unattended while they worked to get the others taken care of. we are African American and the others were either Spanish or Mexican or both. The preferential treatment I saw being given was hurtful. All of them had come and gone as well as others while our cars sat. Finally when we walked over to see what was going on we found a poorly done job all around. it wasn't even vacuumed properly they had not moved the seats at all. They went over it. Still, I'll never return to this place. I'd do it myself first. the covert racism is sickening and the subpar work is trash. This is Imperial CA location
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November 2023 by Paul B.
Had my vehicle washed at Romeo's. My truck looks clean. But I had issues with their finished work. They corrected what I noted. I later noticed that my vehicle was not properly wiped down. I ended up doing it myself. Under staffed. Quality for the price is acceptable if you don't mind finishing up the job yourself.
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October 2023 by Don DebyahJr
Paid for highest priced wash. Left with bugs on windshield, front bumper, dirt on the driver side threshold .Pic is right after the wash. Not again .
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September 2023 by Desiree B.
If I could put zero stars as a rating, I would . Took my car to romeos and they broke my fuel door. When i took it to get washed, I was happily waiting to see my car come out of the machine and noticed my fuel door had been opened and they did not even let me know that there had been something that happened. I was stuck at a gas station days later for one hour trying to open my stuck fuel door. .
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August 2023 by Wilma Tobin
I take my car there they'll inside as well as outside not a prefect job but better then most
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August 2023 by Carlos Y.
Requested option 2 and the interior was not well vacuumed, the board and glove compartment was still dirt. I do appreciate they did it in a very timely manner. For the service requested and the value of what I received I would say that it was expensive since I was expecting a little bit more.
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July 2023 by Melody J.
Love this place cleaned my car really good, service was amazing. The bosses were extremely helpful. I has juice and a lot of dirt in my car and everything was cleaned.
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July 2023 by Bob Diaz
The Romeo's Car Wash crew was fast and friendly! I had a lot of bug remains from my trip to San Diego and they got it all and super fast! The price for full service was reasonable. Plus it was super hot outside, 112° but seemed so much hotter!
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June 2023 by E G
Owners and workers are always friendly, the hand drying is a nice touch and I'm usually in and out pretty fastUpdate, I've been using this spot for years through work related contract and the staff/employees are still friendly and courteous
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May 2023 by Marisol Cole
I paid for the 30 dollar car wash and tipped and I hate to say it but I'm so disappointed I paid for the highest package for them to leave it dusty inside and greasy I used to love bringing my car here back in the day years go and I decided to do so again this time around and was disappointed
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April 2023 by Micah K.
If I could leave a no star review I would. I just went in to get my truck washed. The guy who vacuumed my car did not vac I'm the back seat of my truck or under the front seats. He made no effort at all. There was a film on the truck and blue soap marks (I'm assuming soap) down each side of the truck. They did not wipe anything down on the inside. THIS WAS THE WORSE CAR WASH I HAVE EVER RECEIVED. If I could have gotten my tip back I would have. I did go back to the vacuum guy and use his vacuum again. However he did understand what was happening. I don't know how this place is still in business. TERRIBLE
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January 2023 by Tracey Raybon
Did not clean the back end of my truck at all. Dried and armor all the inside and nobody even touched the tailgate
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November 2022 by Raul De La Rosa
Paid $200 for a detail on my SUV and Christian made it look brand new again.Great Job!!!
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August 2022 by Raul Alvarez
They couldn't even get all the bugs off. Thankfully I didn't spring for the outrageously priced detailing.