Ross Dress for Less offers a wide selection of the best brands and latest fashions for family and home at 20% to 60% off department store prices. Customers appreciate the variety of items at affordable prices, with some finding great deals on discounted clothing, such as premium leather belts for around $9.60. The store is often praised for its excellent customer service and cleanliness. While the staff is friendly, some customers notice that others tend to forget social distancing and manners inside the store. The store is recommended for quick, last-minute clothing purchases, though there is a desire for a better selection of larger sizes, shoe sizes, and designer purses.