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January 2024 by yadira ramirez
Everything. Easy, uneventful in a good way. It went smooth.
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January 2024 by Jose Cesena
Excellent service friendly staff.
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December 2023 by Adrienne Durso
Staff at the El Centro UHaul are always so helpful and kind. Thanks for a great rental experience.
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November 2023 by Claudia Blancarte
There is not much rental pick up
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May 2023 by Im Tired
Great staff . Always on point
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December 2022 by Riley W.
Had the worst experience with Uhaul. Equipment was not working properly from the beginning, so we stopped at another uhaul location and they said they fixed the trailer. We got back on the road then got stranded in the middle of the dessert (the trailer was not fixed). The disappointing factor was the "24/7 roadside assistance" was no use and could not find us, despite us giving them exact coordinates to our location. We ended having to call a different towing company to come get us (strangely they found us in no time), but had to pay out of pocket- Mind you we bought insurance for the uhaul. We had to spend a full extra day in a random state with three of us calling customer service all day trying to get a refund or somebody to help us. All they offered was for us to get another uhaul truck out pocket for over 4,000 dollars while also paying for a hotel and a tow truck for over 3,000 dollars!! Besides the unethical business practice, we were treated horribly by customer service and the boss!! Would never recommend uhaul to anyone I care about.
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February 2022 by Henry Padilla
They have everything for when your moveing
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August 2021 by Dulce P.
Came with a friend to rent a u-haul to move some things from El Centro to San Diego. Luckily they were open on a Sunday and it seemed other locations were closed. The gentleman who helped us was very helpful and knowledgeable and got us in and out quickly.
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August 2021 by Leon Aquitane
Incompetent scheduling.They had 22 hours to tell me the person who picked up the phone had no idea what they were doing.Instead, they let me burn time and gas just to tell me to hang out for 9 hours.Added one point for the morning guy being polite.
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August 2021 by Alex Astorga
Quick and simple, not much hassle and straight to the point.They mount and dismount dolly within work hours.
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July 2020 by luis perez personal training
Great service over all and good prices , their front desk clerk its a super cool guy and seem to enjiy his work
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February 2020 by Gloria L.
This review is for the U-Haul Moving section. We called and arranged for a small trailer to pick up when they open at 7am. They opened a bit before the 7am opening time and Augustine was kind and very helpful getting our paperwork finished and the trailer hooked to our truck. We were on our way before 7:15 which was great since we had a 5 hr drive. I appreciate the staff that work the phones and Augustine for making out experience a good one.
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January 2020 by M&M
The staff were kind and patient with us. The storage units and office ARE NOT open 24/7, you can only return a rental truck using the u-haul stores website link to return your rental at an official dealer 24/7.
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September 2019 by Misty F.
I'm very surprised by the bad reviews on here. I was able to reserve a cargo van online, had no problems with check-out or check-in procedure. Dealt with both the owner and another employee, also rented a small storage upon return. Whole procedure was simple and employees were very helpful. The Cargo Van was wonderful in excellent condition and fit our needs perfectly. The storage is very clean and this location seemed pretty busy.
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August 2019 by annette miranda
Came in and had to wait 25 min before we were acknowledged because the two ppl workng were helping one man get a refund
