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March 2024 by Norma Pineiro
Alma and Keisha, and John assisted my purchase today. They gave me excellent customer service.
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March 2024 by Ayslynn Robles
Jennifer was very helpful with the inspection of my ring
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March 2024 by Yesenia Ruiz
John was very helpful and knowledgeable in guiding us through our purchase. Absolutely loved him. He was exceptional. Not to mention, he also cleaned my wedding rings for me. Thank you John !
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March 2024 by Claudia Charry
John is fantastic!! Super fast, attentive, and nice. ?
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March 2024 by Ricardo Jacquez
Excellent service, very friendly
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March 2024 by Alejandra Valenzuela
I was helped by Alma at Imperial Valley Mall and she was so nice and helpful.Totally satisfied
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March 2024 by Luis Flores
Excellent service.John excellent person. Very good deal
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March 2024 by E Pizano
Sales associates Keysha and Maryjane where very cordial and helpful. Awesome experience!
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March 2024 by sarah garcia
Keisha was Very helpful works fast and give and explains information very well
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March 2024 by Jose Luzanilla
Excellent service. Took care of my wife’s ring completely
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March 2024 by raul sanchez
Everything excellent
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March 2024 by Dylan Evans
Honestly if I could give zero stars I would. I have never experienced such a lack of service from a business. I buy my fiance a set of exquisite earring for Valentine's Day for pick up and even though she has proof of purchase with the original receipt they deny the purchase because I could not be there physically because of distance. Then to call customer service to get to the bottom of it, I was told that they cannot make a change to the pick up after purchase even though I am the one to purchase the set of earrings and they took my money, and that the only way to cancel and get my money back is to call the store and have them physically cancel the order even though they were bought through the online store. Now when I call the store to do so, they pick up and ask how can they help , I ask them to cancel and refund my order and then proceed to say we are now closed so I can't do anything for you. Why pick the phone up knowing you cant & wont help anyone?! I cannot begin to express the amount of embarrassment, the shame I feel; that I now can't give the woman I love the special gift I spent hours researching and looking for tirelessly. The energy exhausted, the time she wasted going up there , the excitement she had... Now gone. And here I thought a a jewelry company/ business your goal and selling point is to make lasting/special/ magical memories. You have failed in that miserably and lost customers as a result
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March 2024 by Antonio Castañeda
Jhon attended us with excellent attention and service, he has all the stars, thank you!!!
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March 2024 by Rosa Lopez
Great service
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March 2024 by Bruno
Excellent service.
