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October 2023 by Jamila C.
I honestly feel for the staff who work here. This location is very dirty, the conditions that the employees are existing in are appalling. The employees are usually nice, but the shelves are half empty and the floors and facilities are very dirty. How often is this location cleaned? This is a perfect example of not caring for a location based on the location in a community that's less valued by big corporations. Avoid this location.
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September 2023 by Derek L.
Ordered some items from Ikea to be picked up here. Went to the fed ex counter as instructed in my email. Employee Joseph Simons was helping me. His first response was we are not a fed ex we are a walgreens. I pointed to the sign above his head that said fed ex. Then he said there were no deliveries today so we don't have your packages. I told them it came in a few days ago. And then he said we don't hold them long and it's not longer here. All while not even checking a thing. I then said ok, but asked him for his name and then he decided to ask me for my tracking number which isn't provided with Ikea. He then finally asked me name and said the package is here. Had I listened to him the first time I wouldn't have gotten my package. What's so hard about checking and trying to help a customer instead of just telling them it's not there? based on the reviews Walgreens probably doesn't care. If it wasn't an option for Ikea pickup I probably wouldn't have come here.
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July 2023 by Mo C.
I'm writing a review for the front desk service at the pharmacy. The lady at the front desk was super unprofessional, I came in for my shots with an appointment the day before, and she just left us waiting for an hour before I had a chance to even talk to a pharmacist. What is the point of having us make an appointment online if we're just getting an hour wasted? Any other pharmacy would have spared 10 seconds to give us a heads-up on how much time this process would take, so disappoint about this. In the other hand, the pharmacist who performed the shots today was pretty knowledgeable and helpful, he gave a thorough explanation on all that I needed to know about the vaccines.
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July 2023 by Andrea S.
I have been coming to this Walgreens Pharmacy for almost 10 years and while it's never been my favorite location, it's the only one with a drive thru pharmacy near my house. I have stage 4 metastatic breast cancer and I had called to check on the status of a drug that my oncologist had just called in. I asked when I'd be able to pick it up, asked a couple of questions, and within about 90 seconds this male pharmacist (and his arrogant, dismissive, and arguably misogynistic attitude) brought me to tears. Sir, I'm dying of cancer and am on roughly 27 different prescription medications. A little empathy goes a long way. Walgreens, is this one bad apple? Or is it your policy to make metastatic breast cancer patients cry.
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June 2023 by Apollo E.
Pharmacy is terrible. Hours say they should be open, but they are closed "due to staffing issues." Call the pharmacy on the phone, and they regularly just lift the receiver and drop it again to hang up on you. If you do get through, they sound thoroughly irritated with you from the get go.They notified my provider about a refill request; my provider told me there was still a refill left. Oops, yes, Walgreens admits yep, there is one, oh well guess we'll fill it -- that was 4 days ago.
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April 2023 by Bahvee V.
The staff person was very kind courteous and professional but my passport photos were horrific. The spot where they take photos is so dark I look like a raccoon. He showed me the photo (I'm a professional photographer), and I suggested to pop on the flash, he said no flash allowed. If this is the case then how about turning on the lights in the store? I should have gone to the Walgreens in San Pablo, my last passport photo there was brilliant. Don't get your passport photos here you will be sorry with the quality of your mugshot.
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April 2023 by Fran M.
Don't come here to drop off your FedEx package unless you want to stand in line for 10 minutes and then be told that you can't. They are listed as a "print-free" FedEx drop off location but they don't have a printer to print your return label LOL. They can't do anything with a QR code so better print your label elsewhere. Store is kinda dirty but service seems attentive.
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March 2023 by Caz C.
What's the best thing, some might say the only good thing about this Walgreens? The option to use the drive-thru for pharmacy so you don't have to actually go in this store. Good luck knowing their hours by phone call, etc. Not even security guard knew they had closed early on Friday, 3/31/2023.
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March 2023 by Paul D.
This walgreens is understocked and the pharmacy has limited hours. When they are open they are lazy to help you with anything that is not just retrieving your meds.
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December 2022 by Beth C.
I was looking for a cart because I need tons of bottled water, I asked one of the employees if there's available cart he said NONE perhaps he offered to carry those bottles way through to my trunk. Excellent service.By the way he's name is JOSEPH