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September 2023 by larry dittman
Great place to have your car worked on. Very honest and very affordable. Two things very rarely found in the automotive industry. Would definitely return for further service.Service: Transmission
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September 2023 by Brigid Acuna
RJ and Ravi and the wonderful auto mechanic team at R&R - always do it right for a fair price. Old school high quality personalized service that is super convenient location next to BART and within walking distance of many neighborhoods. Thank you R & R team!
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August 2023 by Sharon L
I had a very nice experience with R & R. It was easy to get an appointment. When I dropped the car off the mechanics were nice and professional. The service was done in a timely manner. And the charge was very reasonable. I will come back to this business for future auto needs.
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August 2023 by Cycle Tow C810 Rich Gibbon
Brought my truck in at the last minute for a quick oil change before a unexpected long trip. Got me out in no time. Fast and reasonably priced. Thank you R & R!
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August 2023 by Garrett Vanacore
I experienced a tire blowout on a Sunday evening and got abandoned by two other towing companies. R&R responded quickly, communicated well, and provided excellent service through a stressful experience. Their reliability and professionalism distinguishes them from other auto service providers.
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July 2023 by King Shabazz
Bk is the man!!! We were stuck close to Reno and needed a tow back to Sacramento. Not only did he get there fast we also had great customer service. Highly recommend for towing.
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June 2023 by Artem Russakovskii
BK from R&R took great care of our Model X when it needed to be towed to the Berkeley Tesla Service Center.He carefully loaded the car onto the flatbed truck in front of me and unloaded at the service center without damaging the wrap or the car.Would use again (but hopefully won't have to).
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June 2023 by Kayi Esse
Excellent customer service and great communication. I was called in advanced to tell me an ETA and they showed up exactly at the given ETA and towed my car quickly. I will use this tow company again if I’m in need.
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June 2023 by Kent Bliss
Service, excellent, not a single worry, car performs better than new. This shop has the best mechanics in the Bay Area. Give them a try and you won’t be sorry. No one else will work on my cars period .I give them ten stars!!!Services: Electrical repair
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June 2023 by Charmaine Reyes
Had a flat tire at a blind turn on Richmond Parkway. R&R was able to get to me within 10 mins and BK kept me updated of his ETA. He was very professional, courteous, and kind which made a very stressful situation bearable. He also made sure that I was safe after the car is hooked up on his truck. BK then kept updating me on the status of my car and after he dropped if off at the shop. Thank you, BK for the quick and professional service.
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June 2023 by Tash A.
A couple of months ago I had an unfortunate incident where my car skidded off the rode and into a ditch. I had AAA and they were having a hard time locating someone who could get the car out. This company stated they would be able to. They were very gracious and helpful. Even though this situation was a little complicated as it was hard to locate the vehicle because it was in the middle of a highway with no real markers. Also in taking out the vehicle the tow guy was very meticulous and careful with the car. I think due to this care the car had no real damages. I did wish we had tested the car to see if it started before towing it to my place but I do understand that the tow truck was in the middle of a highway and that he was trying to clear us out as soon as possible. I truly appreciated once again their kindness and being as accommodating as they were during a very stressful and traumatic situation for me. The tow truck driver and the owner has a lot of patience and consideration. I would definitely recommend them.
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June 2023 by Bibble Futaba
Had a couple tows years ago & had my car upkeep through R&R. Friendly, professional & efficient service all around! Haven’t had a car for a while, but now with one again - so happy to know where I’ll be taking it for check-ups!! ? Thanks & see you soon Ravi, Raj & crew!
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June 2023 by Isaac Mankita
BK was meticulous in an otherwise challenging job loading our electric car onto the tow truck after an accident that brok off the front axle. He took care not to further damage the car and improvising ways to protect the components during loading. We’ve used BK and his family’s repair shop in the past and have always received wonderful service at competitive prices.
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May 2023 by Katrina D.
This is my second time going to R&R and it will definitely be my new go-to for repairs. I'm extremely happy with their customer service and, above all, their honesty. They are quick and very reliable and all around have great energy.For the past two years, I've been riding around with no freon. Summers were the worst and would leave me super miserable. I get hot and sweat very easily, so you can only imagine how I would dread these California summers. I think I've always pushed off getting it fixed because I thought it was too pricey. Well, not at R&R. It was very affordable. I spoke with RJ and he said he'd be able to squeeze me in. It was a random weekday so I lucked out. Was in and out of there within 20 minutes!! Thanks to the great team and R&R. You have a customer for life.
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May 2023 by John Fraine
BK was great! My motorcycle broke down, he got there fast, very professional. My bike felt safe on the big flat bed because of the meticulous way he strapped and left nothing dangling. Attention to detail is critical! Very personable on the ride home, a pleasant end to an unfortunate day.
