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February 2024 by Santiago Rodríguez
It's a place where you can find things you need at a glance.
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February 2024 by Hilary Adkins
I ❤️ SHOPPING ? AT ROSS STORES! They (NOW) have actually everything I want and need! There shop's are the "BEST"! KEEP UP THE 'BEST WORK'!
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January 2024 by Lynn E.
Realize that they have a great deal of theft here..And this has changed our retail experience.. they treat us like suspects before we set foot in a store. but the security person who looks about 14 was rude beyond belief. Both going in and going out. For absolutely no reason. Except maybe his age made him feel uncomfortable and his lack of confidence came out as bullying. Been a fan of Ross for so long but this kind of rude I don't need.
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January 2024 by Fercho
Excellent purchase option
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January 2024 by Andria Maxine
This is the most ridiculous store. They stop you when you walk in for 'safety and theft' reasons... they dont check you on the way out, though. Haha! Dumb and stupid.
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December 2023 by Durman Guerrero
Exit customer service, Plenty to choose from of Clothing. Speakers headphones etc.I love shopping there. Very safe Camera. Plenty of lighting at night.Security guard at parking lot end cameras. Parking free. Very happy.
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November 2023 by Kitto Cruze
Great customer service, even the security guy greets and welcomes customers
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October 2023 by De Mauriee Ingraham (EastOakland700)
Great place to find random house items...
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September 2023 by Amira K
I called to ask a quick question just to be hung up on every time I began to speak. After multiple calls someone finally said hello? and when I began to speak again they said “uhhhhhh” so I replied “Habla ingles?” To which they replied no. Not sure what idiot assigned someone that only speaks Spanish to answer the calls in a predominantly English speaking area……………….. And it’d be nice if the person would just say that they don’t speak English instead of hanging up in my f’king face every time I called. Rude AF. Wasted so much of my time. Horrible customer service. I’d give no stars if there were an option.
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August 2023 by Khamani C.
The manager manned Maria gaslit me about my complaints about the security guard that was a young male who followed me around the store from the entrance all the way to the shoe section. He greeted me when I first walked in then kept walking passed me saying, hello multiple times but not in a genuine way. So I paused to watch him and see if he's treating anybody else with that same manner. FYI I'm 1/3 Black people shopping there. There were a lot of other Mexican shoppers there minding their business that not being watched by him. So as I'm watching him walk around the store, I saw he was only following the other 2 black people in the store that was just shopping and minding their business. I get that it's apart of his job to watch out for shop lifters but it's messed up to what felt like being criminalized by him hovering over me and over them while trying to go about our day. So I attempted to make a complaint to the manager (Maria), as I told her what happened and how I felt, she just pushed my feelings aside and said "that may be how I felt but that didn't actually happen".......(as if she saw the whole thing). I just asked how do I make a complaint? She said call the number on the back of my receipt....I should've just left without buying anything after that. If you're Black and tired of being followed around a store, do not support this Ross across from Del Norte Bart station.... You'll be followed, gaslit, and uncomfortable.
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July 2023 by Jennifer baker
Do better loss prevention and employees. I should have read the reviews. El cerrito is going downhill because I left oreillys where I had a rude racist experience and the same thing happened here!!!!!! I've been to these stores many times with my toddler, I spent three hundres bucks today but because I have a small backpack purse the whole time ten employees were staring at me and my backpack and giving dirty looks. Noone was kind or said hi, mean mugging me as I left with my purchases. Photo of how small purse is attached (tv for reference, not sure what I could have stolen do better I will never be back) curious why so many employees are allowed to harrass people. Theres no work to be done? Interesting how staffed it was to just harrass people. I see why they were slow and empty, used to be a busy store
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July 2023 by Kelly
This Ross in particular is rarely crowded and the staff is really nice.
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June 2023 by robert poet
My fav place to go. The best ross ic been to in the area. Big selection.
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May 2023 by Lamon Raney
I had a ????? wonderful time and all day and night I still feel like I was forgetting something everytime before I walked out of the ROSS store and left too inshallah....?
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May 2023 by Lisa Fodor
Love Ross for their cheaper prices than most stores. Wish they had more clearance stuff though.
