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March 2024 by MIchael Mack
Igor and the shop's help and service was outstanding. They keep us posted on their progress and delivered the repair on time as promised. Very easy to work with and the job was done well.
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February 2024 by Jesse Kegarise
My only stop for body shop repair.Everyone there is professional and personable. Great combination.
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February 2024 by Liseng Sin
Great job and quality services, staff are friendly !
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February 2024 by Joan Barlow
There work was immaculate, timely, and they were helpful and professional.
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January 2024 by Jackfruit Five
Caliber is a very professional company! Highly recommended! Had to take several of our cars in for different body repair work and have never been disappointed! The Front Desk lady, Nina, is extremely helpful and friendly…a true gem. Thank you!
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January 2024 by Elizabeth Platt
Great service every time! They are very thorough in estimates. Great and seamless interface with insurance. And they went out of their way to help buff some scratches out of my new Subaru. Thank you for the great service and detailed work you do. And wanted to mention Igor for his attention to detail and always being super responsive and communicative.
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December 2023 by Patricia Lopez
Calliber has done a great body work on my vehicle.
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December 2023 by Samantha Radzikowski
On the night of Oct 12th, I was in my first ever accident (& that buck hit me!) Luckily, it was nothing too bad... or so I thought. At first, I was told my comprehensive insurance would cover the damages/ repairs once an evaluation was made (4 wks from the car being dropped at the shop). After another wk and a half, there was an updated evaluation. My insurance deemed the 2006 Ford escape was still repairable. However, I was informed the shop considered the car "irreparable" b/c the parts were discontinued, therefore not worth the cost to fix the damage and was now considered "a total loss". While I understand things happen beyond our control, I was frustrated by the lack of communication directly with me about the repair status and overall delays with little clarity. Having just picked up the rest of my belongings from within the car, I'm sad but a little bit glad I won't get Lola back. The floor and carpets were soggy wet and smelled foul - it felt like a general lack of respect for my property after everything else. Now that it's been 6 wks of back and forth false hope for this car to be fixed, I honestly don't know what to do. I'm feeling new levels of anxiety seeing wildlife near the road, and unhappy with how the past 6 wks have crawled by.
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December 2023 by Josh Miller
My experience with this business was incredibly disappointing. I made the unfortunate choice of bringing my truck in for repair following an accident that was not my fault, only to end up losing it as a total loss. The appraiser in charge of my truck, Igor, severely undervalued my vehicle, basing his assessment solely on its age and neglecting to consider its actual condition. To make matters worse, the cost of parts was inflated to two or three times their actual price. As a result, the at fault drivers insurance company deemed it a total loss. If you take exceptional care of your vehicle but it's not fresh off the showroom floor, be prepared for your vehicle to receive no higher rating than 'average' at this establishment. My advice: approach with caution.
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October 2023 by Sam C
They fixed the repairs like new, from unfortunate deer incident. Will recommend to others, hope i dont have go there ;)
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October 2023 by Maggie B
I am glad we decided to bring our Honda Pilot here for repair. The job was perfectly done, to our full satisfaction, and the customer service was great as well. Especially, want to mention Igor, who was very attentive and provided high quality service.Services: Painting
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October 2023 by Travis Waugh
Great customer service. The work they did on my vehicle was perfect. Very happy.Service: Body & Trim
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August 2023 by Kamaile Curley
Very helpful and transparent team. I felt very comfortable giving them my car for collision repair. It came out looking amazing and will come back if anything happens in the future.Services: Painting
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July 2023 by S Siwan
Igor and his team exceeded my expectations! Trusting someone with my brand new Escalade was not easy, but Igor's expertise and exceptional service helped build a strong sense of trust and communication. He went above and beyond to assist with coordinating repairs, including handling communication with Geico. I am grateful for Igor's presence throughout the entire vehicle repair process.
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June 2023 by Debbie C.
Just picked up my vehicle today and am beyond impressed with the work and service I received from Caliber Collision on Rossmore Ln! Service Advisor, Igor made sure I was kept in the loop of any updates regardless it being big or small. I am beyond happy that I took the chance to drive 45 minutes out to have my vehicle repaired through Caliber! The entire process was a breeze as both - Igor and GEICO both worked swiftly with flawless communication to get my vehicle back on the road. My hope is to NOT have to see you again, but if do, I know where to go! THANK YOU, Igor and Team!