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March 2024 by Poppy Laine
I will say I came in at 11am on a Thursday for an oil change and it typically takes 45 minutes to an hour, but I didn't leave until 2:45pm. I probably would have taken an Uber home if I knew they would take that long. The customer service was great and they were professional and gave me a discount which made me happy. I am a mechanics daughter so I can understand if they were understaffed or had new people.
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February 2024 by Peja Roeder
The customer service was great! Appreciate the prompt, friendly and professional service. Would definitely recommend and will be going back!
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February 2024 by Ted Fischer
Great job finding tire and getting flat fixed
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January 2024 by Jerome Bos
Great service!
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December 2023 by renee toscano
I came by a few days ago thought I could go there after work it was 4:00 pm and I was told there are too booked up to do my oil change . So I called to see if I could come by and get my oil changed since it’s right by my work in my way home it was 2:30 that I called and again I was told they are too busy to take me . Very unhappy so I hope they don’t advertise walk-ins because they clearly don’t do walk-ins
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October 2023 by Myra Souiade (FatimaNMohamad)
Very little parking did not go over anything they found needing attention just gave me the keys and the papers and sent me on my way .
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August 2023 by Bryan Valle
These guys are the only Firestone who can get my alignment just right (19 ram 2500 -51 offset).Same day alignment; Thanks guys!
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July 2023 by curley curley
Dustin helped me with new tires and repairs I required for my Jeep. I appreciated the fine service.
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May 2023 by Claudinet Fernandez
Came in because my truck was vibrating at high speeds. They balanced my tires and i got an alignment. Simple stuff, but the service was what shined. Everyone was super nice. Mark was very easy to work with and he said he didn't have a spot for me but worked me into the schedule. Would definitely recommend.Service: Steering & suspension repair
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April 2023 by Gibby
Love watching the manager lean against the lift vaping while 2 other are also doing nothing smoking while my car is just in the air I’m typing this while sitting in the lobby after being in for over and hour and a half for just alignment and it took them over an hour to even lift with only one other bay occupied. Kinda sadService: Wheel alignment
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April 2023 by Bill J.
I used to bring my car to this shop 20 odd years ago, then it was sold and the new management was, for lack of a better phrase, "typical" of what people worry about with an auto mechanic and I stopped going there. Fast forward to this week and I could not be happier to find an auto mechanic and overall service oriented shop. I got to talk with the service manager and the mechanic and there was not doubt in my mind I was getting the straight story. I'm a pretty good garage mechanic myself, but this project was just a bit beyond me, but I would have known if there was any BS involved. There was not. While they were able to repair my truck, I was impressed that they also did a full "courtesy" check (e.g., tires, battery, brakes, etc.). All passed with flying colors -- and they should as all were practically new, but they wouldn't know that. They know past managers and some employees were "just there for the check." They're all gone and the staff I talked to, to a one, said they loved working there. I can see why.
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March 2023 by Sam R.
Needed 2 tires for my old mercedes and they took good care of me. New tires mounted, balanced plus disposal of old tires came out to $203 out the door. They even let me check my front brake pads while they had the wheels off. Super friendly staff compared to my recent experience at another big box tire shop. Would recommend for tires, only a little bit more money for a much better experience.
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March 2023 by Andrew Laustrup
Friendly people. Quality work. Prices are steep for basic diy repairs.
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March 2023 by Ari Gilbert
I brought my car in with a screw in one of tires hoping they could fix it, because I had a lifetime warranty on the tires through them. I ended up waiting 3 hours just for them to tell me they couldn’t fix it because “the screw was in at an angle” so they suggested I buy a new tire. At this point, I’d waited so long I needed to go to work, so I left after they put the tire back on. The next day, I decided to fix it myself with a $12 repair kit. It took me about 20 minutes, and the screw was in fact not at an angle. I will never return to be lied to and waste 3 hours of my time. I do not recommend.Service: Tires
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January 2023 by John H.
Made a appointment for a oil change on line for a oil change get a call saying we don't have time to do a oil change but leave your truck all day will try to get to it really why have on line appointments?I'd never recommend this shop to anyone crazy management.