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December 2023 by Robert Romanowski
I wish I could do 0 stars on this. This place is horrible and is unsafe. My Daddy’s trailer was broken into and his generator was stolen because the did not have gates and no one guarding the place to make sure the trailer was safe. We are now thinking of changing and hopefully we will never ever see this place again.
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August 2023 by Jerry S.
Gold Key is an outstanding storage facility. I have been there for a couple of years and I found the place always clean and orderly and the facility attendents were always courteous and accommodating. The prices are well in line with the competition. Excellent facility.Jerry S
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April 2023 by Ralph Boethling
Clean, well-managed facility. Took me a while to figure out which office to go to, but once at the right place, renting the unit was easy. Unit latch needed to be replaced, so had to wait a couple days to lock it up. Move-in over the weekend was great - especially like the carports near the doors. Really appreciate the expanded access hours - 1000% better than the big orange facility I moved from.
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May 2022 by GM BWS
Great Storage Facility! Staff is very helpful and storage units are clean and air conditioned. Highly recommend.
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April 2022 by Rachel B.
We have used many storage companies in the past and we would go back to Goldkey if needed. We got the best price and we were able to buy insurance through them at a reasonable price. Great customer service. We appreciated the security they had in place.
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March 2022 by Judi Sarner
I have been a client with Gold Key Storage - El Dorado Hills for over 4 1/2 years. There have been numerous customer service reps during this time. Amber is far and above superior to all the rest. I had an issue with my door on my unit since I rented it. I was promised from day one (and a minimum 4 times a year) that it would be fixed. As soon as Amber found out about my problem, she had it fixed in less than a week. This is just one example of the fine employee Amber is. I was thinking of leaving Gold Key but Amber did a wonderful job explaining to me why I need to stay with GK. I would consider leaving if Amber ever leaves. She is an asset for Gold Key.
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March 2022 by Samantha Casey
We stored our RV at Gold Key for about 18 months. Their communication was excellent and our RV was safe and secure. Our cover blew off many times, they always called to let us know or just went and recovered it for us, which was above and beyond. We sold our RV but if we ever have storage needs we will definitely be back! Extra THANK YOU to Amber for going above and beyond!
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March 2022 by David Kasparian
Amber was outstanding throughout our whole process from reservation to move in. She is a shining representation of Gold Key Storage. Based on our experience so far, we would gladly and surely recommend Gold Key Storage to all of our friends and family in need of this service. Thank you Amber for all your kind,thorough, patient service at a very stressful time. Most sincerely.
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March 2022 by Linda Keller
I have been with gold key storage for 7 years.I would highly recommend this particular site to anybody who's looking for good customer service secure location for their belongings.Anatoli and Amber are kind caring and compassionate to your needs.
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March 2022 by Marlene Miller
To whom it may concern,I would like to give high praise to your employee, Amber. She has helped me from the start of our relationship with GoldKey Storage. She’s willing to answer any questions and give me updated information when needed. She has an upbeat personality which I enjoy each time we see or speak to each other.Sent from my iPhone
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February 2022 by cathy hirata
I have had both storage and mail at Goldkey for about 2 years and love it! The staff is great, the facility is clean and well kept. Amber W. is new in the office. Hiring staff myself I can can you it is rare to find a diamond like her. She is very friendly, helpful and goes out of her way to make things easy for me which I really appreciate. If you are looking for storage or mail rest assured your things are safe and in good hands with Amber.
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February 2022 by Jerry Scheinberg
Although I had signed up as a customer of Gold Key Storage EDH a couple of months ago, I just made use of the storage facility today. I had to be re-educated on the procedures on how to access the facility. At first my entry code didn't work, but Amber came to my rescue. Wirth sweet professionalism she re -programmed my entry code and led me through the process. She stayed with me until I got it right.Once inside I remembered why I chose GoldenKey Storage. The place was spotless, the lighting was great. I had to use the rest room, and that also was exceptionally clean. as was the entire facility. With Amber as my guide, I knew I was in a class A place
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February 2022 by M C.
The team gives excellent service! I've had some difficult moves and storage situations and they've nailed the details on the logistics for me. Amber's been my primary contact on the team. I've worked with her multiple times and she's 24 karat outstanding. I'm very grateful!
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January 2022 by Bobbie Stedman
5 stars for Amber! She does an amazing job! She is always on top of things, checking to make sure everything is good, and she is very nice! We are thankful she is at Gold Key.
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December 2021 by Jim Lawson
Gold Key Storage came to my rescue to store about 1500 bottles of wine needing cool storage in a special room so my wine was kept in one location for easy access. A special call out to one of their employees, Amber who was exceedingly helpful on several occasions to assist me. Candidly I found some of the other employees pretty much mediocre having trouble gaining access in a reasonable time frame. Not so with Amber, she was a wiz. The only reason this review did not get 5 stars was because less capable people assisted me on what apparently was Amber’s days off. Thanks again Gold Key. Appreciated, Jim Lawson.
