-
June 2023 by Susie Hyde
Their on site water is very helpful
-
October 2022 by Christy U.
Leslie's Pool Supplies is the BEST place ever to buy pool supplies. We got our first salt water pool and I had no idea what to do. The workers are so knowledgeable and if they don't don't a specific answer they ask someone and have delivered so much information. They taught me from scratch how to manage my new salt water pool. Since it's above ground it's next to impossible to get a "pool person" I've called them in the middle of dispersing chemicals confused and I always get calm help. They have taught me SO MUCH! I've worked with Folsom and Eldorado Hills. I'm sure they are all great but these are my main 2 contacts. Thank you guys for being so wonderful!!!!!
-
August 2022 by Brian Sullivan
I go here often for water testing and supplies.
-
August 2022 by Darren Phillips
They are literally charging double the price for liquid chlorine compared to grocery stores. Insane.
-
July 2022 by Stephanie F.
Love this place! Mother/daughter were SO helpful with explaining chemicals, what to buy and what to avoid. Thank you!
-
July 2022 by Joshua Tucker
The staff were friendly and helpful. When I arrived later in the morning on a Saturday, a few parts I needed were already out of stock. My guess is pool service people had come earlier in the morning and bought most of the items. My recommendation would be to go earlier in the morning to avoid some parts being out of stock (in my case, a hose swivel).
-
April 2022 by Misty Tanksley
Awesome, friendly and helpful staff!
-
June 2021 by Sanjeev Thakur
They do such a good job explaining things to their customers and have everything you ever need.
-
June 2021 by Sherri M.
Amazing service today at Leslie's in El Dorado Hills! Misty was quite the multi-tasker in first diagnosing my pool sweep's issues, and then fixing it while training a new associate. Wow, she sure knew her stuff. She changed the wheels, replaced a bad bearing and all the while was super upbeat and personable. I haven't been back here in a while due to untrained and uninterested staff a couple of years ago but my pool guy suggested that I take the sick pool sweep there "because they are great." Well, they were and things sure changed dramatically in the past couple of years. One bonus...hiring Misty. Good source of talent you found, and I'm sure the "new guy," will be great as well! Keep him please past the season. Good people are hard to find, especially now! Thank you for fixing my pool sweep and making this experience, a pleasant one!
-
May 2021 by Tiny Kittenz
The staff is very knowledgeable and friendly!
-
May 2021 by Dave K.
My robotic pool cleaner died after working diligently for about four years (RIP 'Robbie,' 2017-2021). I did some online research and found a replacement robot available at Leslie's. I went into this branch and contacted the store manager (Erik), who was very knowledgeable and explained all the upgrades that came with the new robot. Both Erik and another employee (Misty) guided me with the process to receive an online rebate from the manufacturer. I purchased the new robot (who is now named 'Chappie') and it was in the pool in an hour after some minor assembly. I'm very pleased with Chappie's performance and I'm very thankful for Erik and Misty's help. My pool is once again spotless!
-
May 2021 by Steve W.
Fantastic customer service today at Leslie's on Francisco! I had a simple exchange for a defective product which I bought just a week ago. Not their fault. But, I didn't have a receipt. They could not have been more helpful nor friendly and make the exchange with no fuss/no muss!
-
May 2020 by Chris Marrs
The young lady at the counter was not interested in ordering the part I needed and told me it would be "More cheaper" if I bought it online. For this I left my house....
-
November 2019 by Emos M
Great service every time. Very knowledgeable and helpful staff.
-
August 2019 by George D.
Horrible customer service. The assistant manager at the time, a tragic hipster, couldn't be bothered to talk to me directly so she shouted from behind a wall that they don't carry the parts to my two year old pool sweep because it's old and outdated.... It's only two years old, am I supposed to buy a new pool sweep every couple of months? I found the part online for $22. I won't be back to this lazy store anymore.
