-
April 2024 by Sue Hathcock
Placed our order hour before they closed. Pizza was not delivered within that hour and they won't answer the phone. Update Charged me $40 for a large pizza that sat outside in the cold for gosh knows how long.
-
April 2024 by Oliver Kruszka
I ordered a pizza. It was late by a half hour. Meaning a full 1.5 hours had past before anyone even bothered or cared to notify me that you ran out of dough.When I called, I was put on hold after I explained the issue. I was told I would have to wait an additional few minutes until the manager was available. When he finally came on, it wasn't, let me make you a pizza, it was, I will have to cancel this order and start a new one, and work on getting you a free pizza in the future.Unacceptable on every level for a pizza that is +30 buck and I always tip well. I will go anywhere else than this pizza establishment in El Dorado Hills. Terrible customer service, I mean the absolute worst way to speak to a customer who was waiting a total of 1:45 minutes before getting some resolution as to where my pizza was.A phone call would have been nice, I am an understanding person, but ignoring me, like pretending me and my order were going to magically go away and not be hungry? Now I am foced to find other dinner plans after returning from a long trip.
-
April 2024 by Nathan Honcharov
To wait for a very long time
-
February 2024 by Phil Jarrett
Watch this placeEven though this is Round table pizza thay are not participating in there rewards program or honoring any national couponsAlso thay are adding a CA employee sur-charge that other round table pizza restaurants are not charging
-
January 2024 by Gregg Sample
I've ordered the same pizza for over 10 years. Italian Garlic Supreme no tomatoes on original crust. The pizza that was delivered was a thin crust no tomatoes no garlic no creamy sauce and no green onions. I called and talked to "Carter" manager. He told me that he made my pizza and everything was on it and the Italian Garlic Supreme doesn't come with green onions on it. Learn your job and know your product. Some customer service refresher courses might also do you some good, Kiddo!
-
December 2023 by sibdy b.
I like the pizza but feel they should be wearing hair nets or put their hair back. They are always very friendly and I feel they offer a decent pizza. Just prefer that the hair be addressed.
-
September 2023 by Stacy Brown
This was our first time eating at this location. The service was excellent, and the pizza was delicious!! We will definitely visit again!!
-
September 2023 by Amanda L.
This place is filthy for one, mess on every table and the pizza making area was covered in sauce and trash. The pizza had way too much sauce and when I told what I assume was the manager she just said sorry when she should have offered a refund. I'll never come here again and tell others to not come here as well. 82$ flushed down the toilet for trash pizza.
-
August 2023 by J C
Pizza and salad was fresh. Kind employees, good atmosphere. I would highly recommend this location
-
July 2023 by Jack Eipper
Takes them an hour to make two personal pizzas, and they don’t refill their soda syrup
-
May 2023 by Isaac M.
I'm sitting here waiting for my pizza for 35 minutes while the workers are standing around, not cooking or cleaning. One of them were on the phone with their friend not doing anything for a good ten minutes, the whole place seems unsanitary and dark, just do yourself a favor and do not come here
-
May 2023 by Teresa Bever
I have not had a Round Table pizza in almost 10 years! I reside out of state but used to live here and couldn’t wait to sink my teeth into a pizza. This Round Table did not disappoint! It was just like I remembered. The kid working the counter was very friendly and efficient. I will be back to this place specifically when I return.
-
March 2023 by Jessica Stone
We ordered a small pizza w/ a side of anchovies and six boneless wings. We arrived 20 minutes later. The wings were bone-in, I had to go up to the counter and ask for the anchovies and stood at the counter for almost 8 minutes while I waited for the guys working to find and prepare the side of anchovies. There was only one other customer dining in. And one customer came in to pick up a To-go order. Otherwise it was delicious as always!
-
January 2023 by Marci C.
The last 3 times I have ordered pizza from this location it has arrived at least 30 minutes past the time quoted when ordered. The last time the pizza showed up cold and twists were sent without their dipping sauce. When you complain they just say sorry we are short staffed.
-
December 2022 by A G.
So far the best round table i ever tried. Garlic twists were so tasty pizza was good too. Folsom locations should learn something from this location.
