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July 2023 by Lori Holzer - Realtor
Great service and they were very helpful
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July 2023 by t n
After several fruitless attempts to find color matching stain at Lowes and Home Depot I decide to try Sherwin-Williams, where they custom matched the color for me at a mere dollar more than the big box stores. No more having to deal with the idiot at Lowes who tried very hard to argue that green is the new brown.
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April 2023 by Marion Pearlman
Friendly smiles when you walk in, felt like home. Beautiful attitudes, personalities we're Poppin. Love the energy there and can't wait to go back. I'll send everyone I know there to get great quality and amazing service. This is the place to go, hands down.
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March 2023 by David Terrie
This is a great store with friendly, knowledgeable staff ready to help. My experience could not have been better.
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January 2023 by Catherine L.
Not thrilled. Staff doesn't seem to know what they have in stock, and had trouble answering basic questions. They had never heard of the Small Wall Sample Boards, and couldn't provide sample sizes of their paint colors - just the larger Quarts. I wanted to make things easy on myself by buying SW colors at Sherwin Williams, but I get much better service at Home Depot.
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March 2022 by Lillian W.
This retail Sherwin Williams paint shop is fantastic. I ended up here after a dismal customer service experience down the street at a KM paint shop. The staff at the Sherwin Williams in El Dorado Hills, CA, is fantastic. Great customer service! The shop is on White Rock Road behind the El Dorado Hills Town Center. I dropped on in a bunch of times before I actually bought anything. Each and every time I dropped in, they treated me well. And I was without the hubby on all if my visits. Yup, I was a lone women on these visits. Ok... let me explain. The first time I went in to check out paint choices for furniture. The staff was super helpful. Luv that their staff was diverse and included women. I came back several more times to look at interior paint colors. The staff did it up sell me on product. They advised that the cheapest bottom of the line paint brand was perfectly fine for my needs. Finally I made a decision on the color and bought primer and brushes. They didn't have the interior house paint n stock though. So they took my contact info and called me a few days later when the paint came in. Great customer service! They were able to mix the exact colors I wanted. They securely and neatly placed the gallons in a box. They offered to load the items into my car. They applied the best discounts available. After the discounts, the prices were significantly cheaper than the big box brands. The primer and paint went on well. The colors are true.
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October 2021 by Shubha Narayan
Very helpful staff.
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September 2021 by Brian W.
Dropped off our paint sample 3 weeks ago, no call , no follow up, they promised would be ready and was not. Unprofessional staff, don't waste your time. Go to Kelly Moore.
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August 2021 by Gary Jones
Quality products but very pricey.
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June 2021 by Janet Siemsen
My order was ready when I went to pick it up. My Placerville store gave me the address and I found it without any problems. It is a very nice store and the young man who gave me my purchase was very friendly and professional.
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May 2021 by Justin Self
Great store, helpful staff, fast service
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February 2021 by Daniel Clouse
Bit pricey compared to many places, but aguabley better product lines to make up for that. Wish the store was a little bigger to carry more variety in shop
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February 2021 by Rachel L.
Horrible - do not buy paint here! After spending tons of money on overpriced samples they mixed the incorrect color when we went back for a second gallon. After putting it on the wall and spending an entire day, we noticed it was not drying to be the same color. The girl refused to refund us for the quart and just said "oh we will give you the gallon." No you actually should have given us the correct gallon to match the quart in the first place and we wouldn't be here at all! Terrible business and I understand mistakes happen! But when a mistake costs 8 hours of time, the least they could do is refund the money! After all it was their error! BEWARE!
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November 2020 by Peter Sobolev
Excellent friendly service, with the paint I was looking for in stock at a great price.
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October 2020 by Bill C
Had the product that I was looking for, in stock. Clerk was friendly and responsive. Gave me a $10. and a $5.00 store credit on my purchase. Reduced my cost by $15.00. Thanks!!
