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January 2024 by Kristina P.
I have been to this establishment twice and the first time the machines, washers and dryers, worked but the place was a little dirty. The second time, the washer worked but after 40 minutes of running the clothes in the dryer were still wet. I put my clothes in a different dryer, taking more time and more money, and left a message on their "emergency line" without a call back. This time the place was very dirty and there were a lot of questionably behaving folks in/near the establishment but not doing any laundry. I wasn't overly impressed by the fact that I didn't get an answer on the phone line nor a return call. You pay the high prices because you expect everything to be clean and operational, unfortunately that was not the case.
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January 2024 by Dee B.
Updating my review in the new year 2024 January. Because I live in Roseville it has been a bit since I've been out here, but it is still as clean and perfectly well run as before! Plenty of large oversized machines, more than the average locations,clean floors and countertops, spacious and not crowded as usual. Fantastic location, and well worth the drive along with breakfast!
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November 2023 by Ryan Rinehart Laining
I just went there I'm new to the area & to my s surprise they don't take debit cards. There was a cash machine only that gives quarters. I saw in a review that this was a great place because the machines took your debit card. Well they must have changed the machines out for some reason. I had to leave, I had no cash. No one there to help my disabled butt. Maybe next time I'll have a better experience...
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October 2023 by C C.
First time here and will prob come back. Place is very clean but yes you'll see some lint on the floor. Overall was very pleased with my visit and glad they offer the mobile app feature because I didn't want to lug around a bunch of change. Yes they have a chance machine if you don't want to use the app. If they added a sound system or a radio that played music it would be BETTER! If you come early enough it will be empty here. I left around 1pm and it became pretty busy! Overall I recommend this laundry mat!
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August 2023 by Emily Drennan
Never thought I could have such a positive experience doing laundry. The app is so easy to use and they have four different sized washers which is very convenient. And the service is excellent. The woman who works here weekday mornings is very friendly and helpful. Thank you Sierra laundry!
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July 2023 by Nat T.
This laundry facility is Clean, reasonably priced, safe environment. Highly recommend.
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July 2023 by D C.
Super clean and easy to use machines! Close to eateries while your clothes is in the machines!
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June 2023 by James Bray
Such a great laundry! Very clean. Lots of baskets as well as folding tables. I particularly like that the machines can take either quarters or credit cards. Prices are reasonable but a bit high but they have washers that can do 8 or 9 loads in one machine. The driers are kept clean as are the washers. Great find!
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May 2023 by Carlo Dela Fuente
Came here for the first time today because my washer at home broke and wont be repaired for a week. App was super easy to fill out and download. No coins needed to pay. Loved that it gave me notifications when loads (both washer and dryer) were done and could check to see how much time was left. Surprised for a Sunday morning how it wasn't too busy and could find 3 washers and dryers available. 3 loads of laundry done in about 1.5 hours (standard loads of clothes, not bulky items for reference). Will be back for sure now that I know they have huge washers and dryers to wash towels, blankets, etc that take forever to wash and dry at home.
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April 2023 by Margie M.
I've been going to "Sierra Laundry" a laundromat located in the El Dorado HillTown Center for the past 3 weeks due to my washing machine needing repairs and waiting for ordered parts.I was very discouraged at first about where to go to do my laundry until my machine is repaired. You see I'm a very picky person with places like this to be clean and safe! I came across "Sierra Laundry" and thought I would give it a try. To my surprise I found it to be a wonderful place to do my laundry! When I called before I went there to find out how you pay for the use of the machines, I got to speak to the owner who was a delightful, friendly person with a heart of gold helping me!!! She even went the extra mile and told me about an app to use where I didn't have to bring money for using the machines! WOW! What a great way to enjoy going to a laundromat that was clean, safe with great machines in 3 different sizes! The machines look new too and worked better than my machine at home! lolIf you are ever in a bind with doing your wash "Sierra Laundry" is the place to go! I highly recommend it! I am a big believer in supporting businesses that really care about their customers!
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April 2023 by Lillian W.
Sierra Laundry is a laundromat located in the El Dorado Hills Town Center. I recently had to use them since my washing machine went kaput. It is a no thrills laundromat ... there is no TV, no music, no snack machines. But they do have modern machines that make short time of your washing and drying time. Getting you in 'n out in no time. The prices on the website are outdated. Below are the prices that I saw posted on-site last week. 2 load washer $3.50 cold wash/ $4 warm or hot wash4 load washer $6.25/$6.75 6 load washer $9/$9.508 load washer $11.5/$123 load dryer 25 cents for 5 minutes5 load dryer 25 cents for minutesThe machines take payment via the Dexter Pay app or good ole U.S. quarters. Don't wanna load an app, no worries. There is a change machine exchanging quarters. Plus if you forgot your laundry detergent or softener, they have a vending machine dispensing brand name laundry detergent and softener.
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March 2023 by E E.
Went for first time today. Super easy to use. Everything was clean. Loved using the app to pay and track my laundry on my phone. Will definitely go again.
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March 2023 by Roger Wilson
This place is a joke seriously, they want you to give them all your personal information just to get this thing going or use coins whatever happened to tapping a credit card and doing your laundry unbelievable I will not be coming to this place Again.. Not only do they have no business having my information but I'm not gonna sit there for 10 minutes downloading an app and deal with that c*** just to do my laundry it's ridiculous
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March 2023 by Jana Atwood
My experience was disappointing. I walked in with my heavy load of laundry, set it in a basket, then proceeded to a machine. As I start reading the machine instructions I notice that I can’t use my credit/debit card. I’m thinking I misread something or it wasn’t obvious where to pay. Of course, I see your sign about downloading the app. Not something I normally do. I walk back to my car, grab my phone and spend time downloading app. After entering all my info (to much personal info) I try to sign into the app. Well, it wouldn’t let me sign in. It now is asking me to verify identity through my email. I do not have my email on my phone. I guess your place is for the people who use their phone for everything. I wasted time and effort just hauling my four loads of laundry back n fourth to find out this laundromat would not take my money.
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February 2023 by Carmen Stivers
WOW! Your clothes are only as clean as the washer washing your garments. Hats off to the owners ?
