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March 2024 by Sandy Reischer
If you are in need of renting a U-haul vehicle, this is the absolute best location. AB who is the manager of this site, is amazing. He made our rental experience smooth, and timely. He is very knowledgeable and extremely helpful. We will only use this location for all our U-haul needs!Thank you AB!
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March 2024 by Ken McFarland
I recently rented a 15’ U-haul truck from U-haul on Hillsdale Circle in El Dorado Hills, California. was helped by AB the manager at this location. AB was extremely helpful and knowledgeable, he is also a VERY nice guy. This was the best interaction with U-haul that I have ever had. I strongly recommend this location if you need aU-haul truck.
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February 2023 by Kal Singh
Self serve is a joke. Wouldn't give one star
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December 2022 by R Bennett
I was not late returning the uhaul, the lady was late back from lunch but I still got charged. Just received an email telling the $14 was for fuel, well I offered a receipt showing time and gallons @ the closest station but yet was still charged, closest station is less then 3 miles. And no one checked the fuel gauge this is why I offered the receipt. Be careful people.
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May 2022 by Sloan Willson
Always helpful and they always get the equipment that I need.
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July 2021 by Kevin Justrich
Always there when you need them for as long as I can remember
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May 2021 by Eric Botcher
This was hands down the worst Uhaul experience I have ever had. The site relies too much on broken software while the employees are sitting at the desk unwilling to help. Both at the drop off and pick up, there were many frustrated customers wondering how the hell the system is suppose to work. Then, when I was dropping off the equipment, the application was broken and wouldn't let me drop it off. I wound up leaving and they charged me a $20 drop off fee. These people are a waste of time, there are much better Uhaul dealers in the Aria who are willing to help their customers out.
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April 2019 by Glenna Lewis
The staff were very nice and helpful and patient. Would gladly use their service again.
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July 2016 by JP McMahon
Poor Customer Experience, first ever negative customer feedback left in my life (I'm 30...that's to give you an idea how poor and frustrating the service was). The lady on the phone was inexperienced and incompetent...... I had issues with booking the truck....she advised me and when I said I tried those ideas and they didn't work, she got rude, then upset with me, then hung up! I rather travel further away from where I am, to get a better service (actually anywhere where they know what they are doing)
