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October 2023 by Alex C.
Very unprofessional place. I came to look at a car, took it on a test drive, drove it to they're other location so we can work out a deal. We had a trade so we were working out the numbers. There was a difference of 500 dollars that we were trying to figure out. Told the guy we would go out and talk about it. Went on a drive to the gas station since they have no public restrooms. When we came back to do the deal, he let someone else take it on a test drive and said if they they don't buy it , then we can buy it since they had an appointment.What is the point of wasting people's time to work out numbers if you plan to sell to someone else? Keep in mind we drove over an hour to get there with 2 babies. And they don't even have a restroom.Total waste of time. There are so many other dealerships that treat you with respect and if you actually test drive a car you can actually buy it. They dont even give you a couple of minutes to decide. Stay away
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August 2023 by Fawn H.
They had a price on the window of the car. When I went in to discuss buying the car,the sales rep told me that the price on the window was not right. He pulled the car up online and showed me the price it was listed as. They would not honor the price as shown on the window. Within a week,I had moved my car out of my driveway and noticed oil on the ground. I had purchased a warranty with the car-thank goodness. I couldn't take the car in to check on the leak until after 30 days and 1,000 miles. Finally I got the car in,got it fixed. It was an o- ring that had got pinched due to the oil filter being put on too tight. Long story short the lady from the car lot wanted to argue the fact that their mechanic screwed up. She stated that the mechanics "don't always clean up their mess". The car lot was kindly asked to send the plates certified to compensate for the hassle. The lady on the phone from the car lot is not willing to do that either. I wouldn't buy another car from there again. Thanks for reviewing everyone.
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July 2023 by Johnny Rodes
bought a 2008 Dodge Charger with 91,000 miles. I absolutely love the car and Dominic was such a pleasure to do business with. Clean cars and no pressure sale. Highly recommend this dealer!
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June 2023 by Joan S.
This place is not a car dealership. They sell financing. Their cars are substandard as well as their customer service. Once the car is sold they forget who you are. Watched a friend get treated horribly and ripped off. Avoid at all cost.
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September 2022 by Taegh Sokhey
Excellent team with one of the best selections of high quality vehicles with premium features. Very fair and reasonable sales team!
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September 2022 by Sabrina Mierswa
Great to work with and had an outstanding buying experience. Best car buying transaction I ever had.
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September 2022 by Carolyn Farina
Car was exactly as described. Our salesperson, Sherri, was highly responsive and helpful! Car was delivered very clean. Greatly appreciated the entire team working so well with me! Very happy!
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September 2022 by K W
Didn't talk to anyone, just looked around. Nice selection though.
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September 2022 by Ashley Frazier
Sold me a lemon! Had issues with the car right away. I stupidly allowed them to have it inspected when I brought it to their attention. Nothing was fixed properly. I dropped 5K in May on my car and have additional worn struts and have had a leaking fuel line the entire time. They knew when I bought the car that I was a single mother of three children and still sold me a car that could have risked our lives.
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July 2022 by Joniann Deadman
100% recommended this dealership! I bought a jeep from them almost 3 years ago now and I have no regrets. I absolutely love my jeep Cherokee I still dream about enjoyable it was to purchase this jeep (how often can you say that about car shopping) and how much the owner did everything in his power to get me a vehicle that not only fit my lifestyle but also my budget! When anyone asks about where to buy a car this is the place I recommend.
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March 2022 by Lisa M.
I am writing this for my sister Kim Mock who purchased a used 2008 Toyota Raw 4 in November 9, 2021 which was told it ran great. Three weeks after purchasing the car, it broke down on the freeway, had to get it towed to Toyota who said it needed spark plugs and was low on oil (apparently El Dorado never checked the oil as stated) and the car was broken into on the freeway before we could get it towed. Cost me $800 then it broke down. Then on 2/7/22, it broke down again, engine is blown. Warranty company won't pick up the full cost of the engine cause pro rated and only 5 days of rental car. We have had a rental car since 2/7 which is costing $40 a day. The salesmen Phil has not been helpful and said he would pick up the rental car since it has taken so long for the inspector to come to Toyota to look at the vehicle. I requested from the general manager, Dominic to pay the difference in cost that the warranty won't pick up in addition to the rental car. He said he would handle it and talk to warranty company, he would contact Toyota but has failed to do anything. He is not helping me as he originally stated and now not returning my calls. I have told him the rental car is up to $1,800+ and the engine is $3,375 and parts/labor $3,426 plus tax and other misc cost for a total of $8,400 quote from Toyota not including rental car. The warranty company will only pick up $5,183. I paid $10,810 for the car plus $1.5K for warranty. Because my sister is a woman, she is being taken advantage of. The car is a lemon and I should not have to pay for the rental car nor the difference in cost for the engine replacement. El Dorado Truck and Auto is thew worst place to buy a vehicle. They are screwing my sister. We will be seeking advice from an attorney to recover our money and return the car. Do not purchase vehicles from this company. We are also going to contact the Better Business Bureau and do whatever she has to do to get her money back.
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December 2021 by Charles Russo
These guys are the best. Sheri, Phil, Dalton and Dom went above and beyond to help my 90 year old mother in law with the purchase and repair of her vehicle. Including putting her in a loaner while her vehicle was being repaired. I strongly recommend them.
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November 2021 by Michael “Mike” Womack
Great place to purchase a car or truck. Great inventory, something for everyone, knowledgeable and friendly sales staff, honest and no pressure sales approach. Looking for used car or truck? Check them out first, you won't be disappointed.
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November 2021 by Robert M.
What a great business. My experience buying a car was fantastic. Sherri was wonderful and extremely efficient. Would highly recommend this dealer as a great place to buy a car.
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September 2021 by Taylor M.
Bought my beautiful bmw through em dorado truck and auto and couldn't be happier with my purchase! They made my car shopping experience very easy! Sherri is the best, she is the woman for you to make your shopping experience easy and not stressful! Thank you el dorado truck & auto!
