Signature Propane is a local, family-owned propane company serving residential and commercial customers in El Dorado County, along with residential deliveries in parts of Amador County. The company is known for its fair and straightforward pricing, reliability, and friendly customer service. Being part of the community gives Signature Propane a strong sense of accountability and care that sets it apart from larger competitors. Customers often highlight the company's genuine kindness, helpfulness, and willingness to go above and beyond to support them, even in difficult situations. Many reviews mention staff members, especially Haley and Marisa, as being prompt, friendly, and caring, providing the best customer service experience. The company has shown understanding and flexibility, working with customers on payments and delays, and offering grace in challenging circumstances. For example, one customer appreciated how Signature Propane extended grace multiple times, allowing them to retain service despite past payment issues. Customers also note the company's timely deliveries and significant cost savings compared to other providers. Overall, Signature Propane is highly regarded for its small-town customer service, honesty, and community focus. It is a trusted choice for residents seeking a dependable, caring propane provider that treats customers with respect and kindness, especially during the holiday season and beyond.
I am so so happy with signature propane. We ran out and our delivery day is a Tuesday. We were going to have to wait 7 days but they were able to get to us in 2 days. The girls in the office are so helpful we will always be a signature customer.
March 2024
We recently switched to Signature after being long time customers of another terrible provider. They have been wonderful. Great service, almost a third the price per gallon and always timely with their deliveries. Glad we made the switch!
March 2024
Love this place!! The staff is super efficient! Much love from the Drago family
