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January 2024 by Denis
Collection of condescending attitudes. I know they have it rough, but they look you in the face and accuse the customer of already picking up a package when the customer visits three days to find the package they notified the customer of. Two times the large gentleman told the customer someone just picked that up???? I think it's obvious they gave it to someone else. Allowable mistake? Certainly. But you don't accuse the customer of lying. And to think it was only a $20 plastic filter wrench. Wow people! It's obvious they refuse to admit they make mistakes.Update: After Christmas, they found the package and admitted they delivered it to a different address. They did not apologize for calling me a liar. Just more unprofessional behavior from a government agent, surprise!
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January 2024 by Tiffany Symonds
Sent a package for Christmas, the gift was never received by my friend, but she was told that the post office did receive the package but perhaps someone else has it??!!! So they have given the gift I sent to someone else and what are the chances that person will kindly give it back?! Oh and they don't know who of course has it... Not happy about it.
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May 2023 by John Burnett
Thus office will not deliver to our address because they claim we are over .5 miles from a main road. Our property line is .5 miles but our driveway is .5.5. Now that's the way the US postal service works I guess that's why there are so many 1 stars
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January 2023 by Steve Baker
They just drop packages in the driveway..... in the water/rain.... patheticIf i could give zero stars I would
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December 2022 by Scott McDonald
Very small town friendly & all the capabilities of a big city PO.
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October 2022 by Keith Schath
The postmaster gets paid way to much for a petty bureaucrat, try finding him on a Friday after noon, it won't happen. He protects the notoriously laziest and worst carrier in El Dorado...they continue to play games not delivering up to my house even though we no longer have an outside dog
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August 2022 by Lisa Johnston
If I could give zero stars I would. This post office has the worst service and the employees including the post master are rude and unhelpful, and they take no responsibility in their bad service. They don't even care, and it shows in the way they handle the people they serve.They constantly deliver packages to the wrong address. They choose not to deliver packages to my home because they don't want to come down my driveway so they won't leave them at the mailbox either. But it's random it's like they pick and choose what to leave. In the winter they left my packages out in the rain and snow and I had to have the items replaced because they were books that were wet and ruined.This week I had an item that shows delivered and that it was put in there mailbox. It was not. I called the post office. They told me my tracking number was not correct but if I put it in on there USPS tracking it works and pulls up the order. They told me to call the company to find my package. It's not the company's problem it's the post offices problemAgain no help not responsible.
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July 2022 by Tom Stidham
The lady that works at the counter is rude and needs an attitude check. ?
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July 2022 by liz f.
Can't wait to see how much longer the fallen light post will sit in the parking lot.... Going on a month now.. how many postal workers does it take to move a light post?? Let me guess..... not in their job description
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September 2021 by Tiana
I've been in there 4 times for various things. Customer service was good til I had a problem. The post master was rude and dismissive.
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April 2021 by Tiana Hyland
I've been in there 4 times for various things. Customer service was good til I had a problem. The post master was rude and dismissive.
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July 2020 by Richard B.
The employees in the office are great. I know this because the mail carrier stopped delivering to my address when I asked that he didn't throw my packages on the ground in the drive way. This guy was not getting out of his truck, just drove up threw packages on drive way and sped off. Called the local post office and they didn't do anything and don't care that now he won't deliver my packages.
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October 2019 by P P.
Love this PO. Quick in & out & the employees are all very nice & helpful. A small town is like a big family!!
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March 2019 by J. Fischer
Awesome service daily. Small town service at its finest.
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January 2019 by Melissa H.
If I could give zero stars I would. Horrible customer service from the old blonde lady. Sge refused to tape a label for me and said I had to buy an entire roll of tape. F*** that! I will continue my business with the UPS Store on Missouri flat rd, always willing to help with a smile.
